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November 2023 by Stephanie Austin
I went to my dealership to get my car fixed and they totally missed my alternator being shot. So the nice gentleman who came from Kentucky Auto Towing saw what it was right away and they were able to have my car fixed within a day and were very nice and greatly priced. Thank you and I will definitely be back for future car needs!Services: Battery service
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October 2023 by Kenneth Kissee
On my way to work tonight, hit something on 275, put is a roadside request, Kentucky auto service was dispatched. Eddie my tow truck driver showed up within 40 mins. Thanks for getting to me so quickly!
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September 2023 by Jane W.
Tow. The driver came and crawled under my car and actually found it was wrong and fixed it right there in my parking lot! I couldn't be more grateful! Thank you Sean.
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September 2023 by Paige Estep
Do not use them! They will break your vehicle then lie about it in order to not pay for repairs. Horrible customer service. Find literally anyone else! Kip towed my vehicle, broke it, then Googled how to fix my vehicle. RUN! Then the owner acted like nothing happened when she wasn't even there. Easy to say nothing happened when you yourself never looked at my vehicle even once. Never once did I saw they worked on my vehicle, I stated they towed it for a leak and broke my entire transmission. My car has since been out of service for 3 months and it was drivable when Kip first reached the vehicle, he said so himself. This is despicable.Service: Car towing
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September 2023 by LA Weeks
This is the only garage or tow service I work with in the Tri-state! They are not only very affordable and always quick to get repairs needed with the estimates for your approval! They always seem to start repairs immediately after approvals and/or once they have parts needed. I've been going through them for over 9yrs and they have been only ones to work on all 4 vechiles over that time! I always refer my friends and family to them and so should you!!
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September 2023 by Rachel Evegan
I had a very nice experience. The staff was professional and courteous, in addition, I dropped my car off on Tuesday and I received a text saying I could pick it up that Friday. The prices were reasonable. I was pleasantly surprised.
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August 2023 by Michelle Rodriguez
I always have a great experience here! Everyone is knowledgeable and helpful. They only kept my car 1 day when other places would have had it longer. Highly recommend!
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August 2023 by Jenilee Phillips
Great place to get your car worked on! Fast easy and efficient! They make fair prices and they get your car in and out while providing the best quality of work!
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August 2023 by Sandra Atwood
These guys are FABULOUS!!! Amazing customer service with these folks. We even changed our destination from a 24 mile tow to a 285 mile tow and they never blinked an eye. Jenilee was our driver and she was GREAT. I would hire her to work for my company for sure!!! She was good at her job and personable which is very nice in a stressful situation!!! If I could give more than 5 stars they would earn that!!!
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August 2023 by Stephanie Fitzgerald
Have been bringing our cars here for years. Hard to find a good, honest and reliable business but that is what KY Auto is! Highly recommend and won't use anywhere else!
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August 2023 by pamela spaw
If zero stars were an option they would have received zero. I was helping my daughter and her boyfriend friend move from MI to Louisianna to attend college both of our vehicles stuffed full of belongs. My daughters car broke down ,the temperature 90 degrees .We has a cat in the car who was running into problems wit the heat . We called several times leaving messages about eta s. I just wanted to get them to a hotel .I was happy to meet them if they could give me a 10 minute window. No one had eaten we were drenched and over heating in a hot car .Never heard back at 9pm Geico called them twice no reply . They obviously are not animal lovers or could care less that were in a hot car .They didn't have the decency to call and tell us theywerentcoming. It's 10 pm still no tiw truck I hope they never get another job from gieco
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August 2023 by Sandra (Sandy) Atwood
These guys are FABULOUS!!! Amazing customer service with these folks. We even changed our destination from a 24 mile tow to a 285 mile tow and they never blinked an eye. Jenilee was our driver and she was GREAT. I would hire her to work for my company for sure!!! She was good at her job and personable which is very nice in a stressful situation!!! If I could give more than 5 stars they would earn that!!!
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July 2023 by Pamela S.
Waiting 5 hours. I called insurance called twice. They never answered never showed . It was 90 degrees . Pets and people stranded with no air.
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July 2023 by Carl Huelsman
Needed a tow yesterday, Jennalee was sent out, the parking lot was full I was impressed with the way she handled a tuff situation. She was easy to work with very respectful and professional.Thanks Jennalee
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July 2023 by Matthew De Voe
I have been going to KAS since we moved to KY 7 years ago. Bobbie has been fantastic and engaging. She frequently sends text messages about status, updates and services due. They have always resolved my issues and been willing to use parts I have purchased myself. They service my Mini Cooler also. Recommend giving them a shot.Services: Tires
