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“Melanie in the Hebron location was very helpful an the pricing was very affordable an it's also really clean.. I'd advise anyone to use their storage unit before going anywhere else..”
“The on site manager is absolutely amazing she made accommodations for me in every possible way she even allowed me to test fit the vehicle I was storing and made sure that it fit in the unit I was looking at honest to god if you need a place to store anything and everything this is the place to go for sure”
“Had a great experience at this location and the customer service was exceptional. If you can find the truck/van you need at this location, it is worth the extra 5-10 minutes of driving to come here than the other locations nearby.”
“This place is awesome ?
The lady working here is so friendly and helpful. I highly recommend this place. You can rent the truck here, storage place etc.”
“Had a great experience with this business. I found them to be very fair and straightforward. I’d been to other places and experienced lots of pressure, up selling and lengthy contracts with “special clauses”. Very clean unit and friendly service.”
“Outstanding experience! Picked up 15 foot truck with ease. Customer service was awesome. Explained requirements thoroughly with no issues. In addition, very competitive storage rates. Highly recommend Uhaul rental from here.”
“EXCELLENT customer service picking up, and even better dropping off. Next time I’ll probably bypass the extra protection ($15 a day) with the short distance I was going, but that’s my fault. This was my first time using this location and will be my chosen location for any future needs.”
“I will always go to this location. Savanna was great. She was patient and kind and very knowledgeable and lets just say I asked a lot of questions. She checked my video after someone said I damaged the U-Haul. Cuz I always video my rentals before and after. She also said she saw the stickers that were there before and fell off so j appreciated all her knowledge. Best employee U-Haul has. I’ve been to a bunch and this is my go to now!!! Thanks for being so great and patient with me Savannah!!!”
“Radiator busted. Truck got towed in. Not only was radiator fixed, they took care of a couple of issues I have been dealing with for months that other ryders have literally done nothing about! Can't remember the last time my truck drove this great! Thank you Ryder Hebron service team!”
8AM - 3:30PM
900 W 8th St, Cincinnati
Truck Rentals
“I've used Penske three times now on the last nine years and have never been disappointed the trucks are outstanding clean and kept up on the maintenance big time”
“My daughter and I took a trip to IKEA, had unexpected purchases and needed a truck, it was very convenient to book online late in the day for next day pickup, the staff was very helpful and friendly. I would definitely use this facility again.”
“Always went above and beyond for every customer at a more than fair price. Very friendly and definitely knows what he's doing. He can do and fix just about anything”
“The U-Haul on Taylor Mill Road in Independence, KY was such a blessing during a difficult time for me. While I was dealing with health issues, the staff and management were incredibly polite, patient, and understanding. They worked with my daughter to extend our rental and made sure we had the extra time we needed without adding more stress. Their kindness and compassion truly stood out, and I am so grateful for the way they treated us. This location goes above and beyond for their customers, and I would highly recommend them to anyone. Great People!!!”
8AM - 3:30PM
4290 Richardson Road, Independence
Truck Rentals
“The staff at Beechgrove is family-oriented, very friendly, VERY helpful. 17 years ago when I moved to this area, it was this same Beechgrove location where I dropped off my UHaul truck, and here I am, 17 years later, renting from the same location to return back to my home state. But this location, these employees, are wonderful, and they make it happen and get the job done!!!! Hiiiiiighly recommend them!”
“It was a good place they fixed my truck pretty quickly and we're knowledgeable and had my truck down pretty quick overall it was a good experience considering the circumstance I was in LOL. But I honestly have no complaints”
“From the time I first pulled in, I was treated with the utmost respect. Logan I feel went above and beyond, fixing my coolant lines in the parking lot. He said he would take care of me bc I was on my 10hr break and also I would not have to disconnect from my reefer. Definitely recommend this location……..”
“Barbara was great and helped above and beyond the norm. She was extremely kind and had great customer service skills. If I need anything U-Haul, I would definitely be coming back here. I don’t know who reads these but she deserves a raise!!!”
“Found the location easily, even though I was not familiar with the area. Vehicle pick up and drop off process was fast & efficient. Staff was helpful and friendly. I'd recommend this location to anyone needing to rent a Uhaul vehicle in the northern KY area.”
7AM - 7PM
2320 Gilbert Ave, Cincinnati
Truck Rentals
“Excellent and professional customer service at pickup and drop off. Everything was vey clean, well maintained and everyone did a great job! Thank you all for a great rental!”
“When truck broke down they have always diagnosed the issue and fixed. Being a small business owner operator with an older truck having a good mechanic is a must and Truckway has always been good to us . Have them on speed dial. Lol”
“I have two boxes in storage at this location that I desperately needed to get into to look for my passport for an unexpected work trip.. They typically require 24 hours notice to access storage boxes to so can locate & bring them out. I called up in a panic in the morning when I realized my passport was in one of the boxes and spoke to a woman who immediately went out and located & got them down as soon as she could. A few hours later I was able to get into my boxes & found my passport! She was beyond helpful & saved my day & trip!!”
“The UHaul attendant on the lot was informative, friendly, and courteous. The process for checking the truck out and returning it was seamless since she was there. I was glad that I did not have to use the UHaul app, though. In my opinion, the app could be made more user-friendly.”
“I was impressed with U-Haul. They were super honest and friendly the whole time, they actually charged me less than what they originally quoted! Plus, the equipment I got was spotless and really well-maintained. Seriously, a great experience from start to finish.”
7AM - 7PM
2001 Dalton Ave, Cincinnati
Truck Rentals
“I had a trailer hitch put on my suv. From the phone call, and having service completed, was a five-star experience. Very professional, very clean facility, including the bathrooms. Robert, the general manager was a pleasure to do business with. I highly recommend”
“Very helpful and was able to get me a vehicle last min !! After the Galbraith rd location didn’t have a car for my reservation i had booked in advance after i called and verified the day before”
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“The return process was a headache it kept making me do it over and over so I honestly don't know if the app says we in fact dropped it off physically we did I took pictures of the trailer and the drop off spot but for some reason the app had me doing it over and over the place had just closed no one was there we had to leave so now I have to call or stop by tomorrow and see if we did everything correctly and we don't get charged a bunch of extra fees”