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February 2024 by Lee Hart
Rented a truck everything went well
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December 2023 by Carla Wiltsie
Very friendly and ready to help quick check in and check out ☺️
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July 2023 by Johnathan Shumate
THE ABSOLUTE WORST experience I've had in my entire life. My mom even warned me about this place from her previous experience and told me they were shady. So I rented a truck and on god, I drove 24 miles total to load a mattress, brought it back early and was charged the next day a late fee (which they said they would refund because they made a mistake) the never refunded me, and also, I didn't inspect the truck but they said I damaged the bumper (which on god, looked like someone barely backed into a corner wall or something) but on GOD I didn't hit s***. She admitted 2 woman rented the truck before me and had it for 2 days and they when returning it said "brought it back in one piece, we didn't damage anything" *cough* red flag. Thanks for not doing your job the first time and pinning me to pay for someone else's mistake. What should have been 40$ ended up costing me $200. The lady was extremely rude to and I hope karma comes back and gets her because I'm a struggling single father that's doing everything he can to scrape by and somewhere down the line, I paid for someone else's mistake. Idc what excuses she says. I know what I did and didn't do.
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June 2023 by david murphy
The lady that waited on us was top notch top shelf U-Haul better give her a raise better nut let her go if you do I'll have to shop elsewhere bumm I can't remember her name but you no who she is tell her Murphy's appreciated her to the fullest AMEN to that she definitely go fo business
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May 2023 by Alex Trx
Great customer service. I will not be going to any other uhaul. Jason went above and beyond to help. Highly recommended
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March 2023 by mark dooley
Everything was ready for us when we arrived. The management was kind and courteous
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December 2022 by Theresa Rose
I have a storage unit there and it is a great secure place to store my household stuff that I don't have room for. It is temperature controlled and they have units on the bottom floor and also, at a reduced price, a top floor. You have to have a pin number to enter the building and there are several cameras that keep an eye on every door to each and every unit as well as the entrance door. They check the units every night to make sure there isn't anything illegal going on, such as units being used that are supposed to be open and people aren't doing anything dangerous in the unit housing. I feel like my stuff is safe and sound until I can get a place to put it!! Definitely recommend this place!!
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September 2022 by Mark Smith
We rented a 26 foot truck. The service at this location is always fantastic. Truck was clean but smelled like cigarette smoke. It is a shame people still smoke in the trucks.
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August 2022 by Ian Carroll
The customer service was horrible, they tried to charge me saying i drove the truck that i rented to move to my new place over 20 miles more than my trip (which was only 12 miles in total) I will be contacting my attorney to take action against this. When i disputed the charge they never responded to me and sent a letter stating that i owe $45 instead of 15 because of a late fee. There wouldn't have been a late fee if you responded to my dispute in a timely manner. Will never use this service again. Absolute Garbage!!
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July 2022 by Kathy Moughler
Went in to get a truck. Guy said sorry we are fully booked. I go to another place and he looks it up in a computer and said there would be a truck available at 1 at this location. SO he made a reservation for me to pick up the truck. I had to move.stuff that day and was at a loss. Thank goodness this guy at another business helped me. All the guy had to say was I don't have one until one . Instead he lied because I am assuming it was just too much for him to help a customer.
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June 2022 by Lacey
Wonderful customer service, very knowledgeable, found the time to not only answer every question I had but catered to my specific needs, even fit me in for an installation! Even sat down to chat with me while I was waiting. Warm smiles, kind demeanors - couldn't recommend a better location!
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June 2022 by Tracy Anderson
They always have what I need to rent most of the time. They are starting to over charge every time i go there and return what I rent. Their customer service really needs worked on! They getting very rude and they take up more n more of your time checking you out and it cuts into your rental time. ( watchout for this) and if you have a call problem a problem they put you on speaker so everyone in there hears your call . like we heard one of the customers call 2 days ago and lady on phone ( worker)started getting rude to customers there in store. Customers seam to get her temper alot. Mainly when you DON'T get your deposit back or they over charge you. I sure will be taking my business elsewhere for now on.
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April 2022 by W. Judd Strickley
Very helpful people that work here. It is probably my favorite U-HAUL facility to rent from. Thanks for being a great place to rent all kinds of things that are helpful.
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April 2022 by theresa raines
I had a wonderful experience at the store. I haven't moved in over 30 years so really had no clue what I needed as far as boxes and material go. The young lady working the counter was wonderful and ever so helpful. I couldn't ask for more!
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April 2022 by Jason S
1.7 stars on google maps but 4 stars on google? Never renting u haul again. Employees have 0 customer service. I rented a car in 1/3 the time it took me to rent a $15 trailer. You have to do their job on your phone at the counter right in front of them. Then upload photos constantly after check out. I felt like a 2 year old checking out calling my emergency contact. They are also an invasion of privacy. After its over they know what car you drive,photos of your id uploaded to a cloud somewhere and talked on the phone to someone close to you. I just can't get over the amount of work a customer has to do on theirsmart phone including uploading photos of the rental all while the employees sit around and watch using a computer that is old and 5 times slower. If you dont have a smartphone or trouble getting a connection forget it.
