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November 2023 by James S.
Free diagnosis turns into a 89.00$ . Yeh was told "could run upwards from free to 150* $ if we have trouble with the Diagnosis" I had a thumping noise while driving our Nissan over 45-50 mph , an obvious suspension / axle issue. AAA Florence later called , "we think your struts are bad" . ok so how much for that ? "1,988.00 all 4 or 1,389.00 for just 2 " what a bargain considering i paid like 1,400 .00$ for the car , I'd have to pass " . So what do i owe for the diagnosis ? " was quoted 78.28 $ { on the phone}, go in to pay & it jumps to 89.00$ ? So when does KY sales tax at 6% on 78.28 add up to nearly 11.00$ ? Maybe with common core that might be right, However it's not . Any Garage that would charge almost 2,00.00 $ for 4 struts has no integrity & no problem ripping it's potential customer s off. Four Name brand struts can be had for less than 300$ . So how can Bob Sumerel justify charging someone nearly 1700.00$ to install 4 shocks ? That's like over 400.00$ per strut lol! Do yourself a favor & go to a more reputable & honest business for your car care needs.
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April 2023 by Herbert Leverich (Herby)
Love this place. Great people. Great work place. Best job iv had in a long time.
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December 2021 by Aaron Russell
Justin was great they had me in and out of there in less than 30 minutes he even checked over my whole truck for me to make sure my tires were safe
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November 2021 by Evan Burnett
Great fast and friendly service. Justin is a life saver and really knows his stuff, thanks again!!
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September 2021 by Dana Lambert-Bottum
We are from Michigan & traveling home from Cincinnati Children's hospital. Have flat tire & these guys were GREAT not making us wait. New tire mounted & on the road !! THANK YOU !!
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January 2021 by Reese Desmond
THIS PLACE SUCKS
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August 2020 by Mohamed Ramadan
Fast unloading, and friendly staff. The only thing in here for truckers is to be very careful backing up because it is tight and there are big rocks on the grass.... Neighbors are very picky about touching their grass.... When backing up, pull across the street then back to the door
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July 2020 by Kevin Reed
Always a pleasure doing business with them. Great people. Friendly techs and fast service.
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July 2020 by John Burrow
Horrible Customer Service .just horrible. William Johnson the manager yelled at me and he was completely immature and unprofessional. They also had charged me for a part that was not needed . Would never recommend. If I could recommend 0 I would.
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October 2018 by Gretchen S.
Was told by another location that I needed to call the fleet service store for help with my RV tire. I called this location and the guy who answered was a rude j**** It's one thing to not want to do the service but no need to be condescending and rude.
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June 2018 by Mario Abraham
Friendly ppl,
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May 2018 by Rob F.
The owner told me he could get to me at a certain time but when I showed up early because that's what people do he blew a gasket. I didn't once say here I am you need to do the work right now, I wanted to let them know I was here when they were ready. If this is how they treat their paying customers then I won't be back nor will I ever recommend anyone.
