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February 2024 by Joni Hizer
Dr. Pfaehler and staff are truly amazing! We have been taking our pets to another clinic for over 25 years, and decided to go to Erlanger Veterinary Hospital for a second opinion for our kitty. We were welcomed with smiles from the moment we walked in until the time we left. Dr Pfaehler was phenomenal:knowledgeable, personable, and compassionate. He addressed all our concerns and issues with patience and understanding. The office followed up with emails and phone calls in order to see how our kitty was doing. It is very obvious that everyone at this veterinary hospital really love and care about animals. We feel very blessed that our kitten is in their care. A very SPECIAL and BIG thanks to everyone at Erlanger Veterinary Hospital for being so outstanding in all you do!!!
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January 2024 by Shannon Murone
I went to Erlanger Veteranary Hospital off of a recommendation from another vet. I have a Sugar Glider that needed to be seen and possibly have surgery but with him being considered an exotic animal, a lot of places wouldn't see him. Erlanger Vets happily took him on and they have been amazing. They have been there for me and my sugar baby from day 1 and they genuinely care about him. We did have to have surgery to correct the issue however they have called to check on him and after the surgery the doctor called to let me know how it went and didn't make me feel rushed off of the phone and was happy to answer any questions I had as well as bring up issues I didn't know could be issues. I highly recommend this place if your looking for a place that really cares about your pet. I am considering moving my other animals into their care as well. If I could give them 10 stars, I would.
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January 2024 by Kristen Lewis
My dog (9m old shepherd mix) is a rescue and was a bit timid going back into the unfamiliar rooms. The staff were absolutely wonderful with him and gave him lots of treats and really did all they could to make him feel comfortable and it be a positive experience for him!! Very glad I chose this team for my boy, it is obvious how much they care! He left with his tail wagging ❤️
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January 2024 by Glenna York
We didn't have to wait long and the staff was very friendly and attentive.
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November 2023 by Eric Ely
First time that we visited them. Our 5yo boxer tore her ACL and our primary vet does not do orthopedics. She recommended we go to Erlanger Vet Hospital. The staff is super friendly and welcoming. The Veterinarian went over our options and explained the procedure thoroughly. We were provided with a clear estimate for the procedure and they made sure every question was answered. 10/10 I would recommend them.
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October 2023 by Princess Young
Excellent from the first call. As a former practice manager for many years, I usually don't give top marks as it's hard to get Excellent from top to bottom, but the doctors are personable, caring and listen to your concerns. Staff is highly competent and professional. Highly recommend this practice for birds, as well.
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October 2023 by RJ “J”
I really love you guys. You're always extremely friendly and knowledgeable. The most important thing, you always try your best to make Buddy comfortable and at ease. I'm looking forward to our appointment on Monday. Thank you very much. ✌️
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October 2023 by Julia Smith
GREAT HOSPITAL FOR BUNNIESThey were straightforward with me when it came to my bun. He had his leg removed and they have been a huge support system. The team here is the best!! Thank you!!
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September 2023 by Danielle Ferrell
Great staff, all around! Every person I’ve been in contact with has always been friendly, helpful, and professional. Even when you’re in a scary situation, they will give you all the information you need to make the best decision, while trying to put your mind at ease. Hands down, the best veterinary practice I’ve ever been too. As long as I have pets, we will be coming here.
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August 2023 by Mary Hoffmeister
Every time we go to Erlanger Veterinary Hospital we receive the best care possible!! We have been going to Erlanger Veterinary Hospital for 40 years! Dr. Schuman is great and if he is not available we are confident that Koda will be in good hands with who ever he sees!
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July 2023 by Holly Blevins
The staff here are phenomenal! They helped watch my toddler while I got urine samples from my 2 dog, they take great care of the dental work and even helped us fix our rabbits diet givinf us the correct information on whats healthy for them they listen to all of our concerns and help us find a solution
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July 2023 by Chy
The Erlanger Veterinary hospital was quick to see my hedgehog and provide care for him. The surgery team did great and they will definitely be my first pick for any of my pet’s needs.
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April 2023 by Stafford Ripley
I was very impressed with Erlanger Veterinary Hospital. Everyonewas friendly and helpful. Dr. Schumann was very thorough and took the time to explain everything and offer advice when needed.Would recommend this Hospital and it's staff to anyone in need of care for their animal.
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April 2023 by Nicholas Nieporte
Went in to have my dog checked out and they said it was going to be $80. All said and done the bill came out to be $175 dollars. The dr recommend surgery when I’m fact my dog had been fixed properly. A simple second opinion should not cost $170.
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March 2023 by Casey Ludwick
i want to thank EVERY member of the staff for all the love and compassion they showed me during such a difficult time. My sweet dog was attacked and rushed in and they immediately responded not only to him but made sure to take the time to comfort me during such a traumatic situation. the outcome was not what i had hoped it would be for my sweet Ty but the way the Dr. and his staff did everything possible, i couldn’t have asked for a better team. they allowed all the time i needed to be with him before surgery and allowed me to come and say my final goodbyes to him. i’m so thankful for that because he looked so peaceful and pain free in our last moments together. the staff arranged for his cremation and when i picked up his remains they even gave me a clay mold paw print of my sweet boy. he was the best dog and we shared the most joyous 14yrs together. thank you again to all the staff for the love and support and understanding they showed me and my family. 5 stars is just not enough for you and all you do for our pets.
