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August 2023 by Jama K.
My turn to rant.I use Kroger for pick up.It is easy and simple, until tonight.I picked up my order and drove home.As I unpacked the bags I saw something odd.It was a container from Larosa's.I wasn't sure so I pulled out of the bag.Thats where I made the biggest, most , discusting discovery.It was leftover food. Smelly, rancid, food...IN WITH MY GROCERIES!I have emailed, and called Kroger about this. I can't get a HUMAN.Online it's a damn bot asking all the wrong questions.On the phone its voice mail hell.So now i am here on FB. Kroger I am not asking for anything, butThis is unacceptable!Employees should know not to dump their leftover luncd/dinner in THE PICKUP/DELIVERY BAGS!
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January 2023 by Maggie Campbell
I normally don't complain about things only if I find it necessary.. today me and my 5 year old went up to get his cake for his birthday he was so excited!. We got their and the girl forgot to make the cake. Which I'm like ok maybe she got busy. So they said come bk in 15 minutes I said okay!. A different lady was so sweet giving my son a cookie and talking to him. So we came bk waited a few more minutes. Then finally its ready She explains to me she didn't have red but why didn't you tell me that when I ordered the cake days ago.. there's spots on the cake that you can see the actual cake. I was wondering why blue was all over her hands which means she didn't use gloves.. it was definitely threw together ? we were so disappointed. The cake was supposed to be marble. I know no ones perfect but at least make it right. My son is disappointed and so am I.. I paid 25 dollars for a cake that was slapped together!. She said she was new so I don't know we are just upset.
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September 2022 by Kevin C.
The worst Kroger ever, cannot find anything, rude employees, ice that is completely unusable, and cramped aisles with pallets of stuff blocking the aisles. I would rather go through other Kroger's dumpsters than go to this Kroger
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January 2022 by Tiffany S.
Some of the employees are very rude. Store needs updating. They are out of stock in certain items almost every time I go there.
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December 2021 by Sam K.
I was here picking up my girlfriend's meditation for her and the cashier at the register told me that she would have to call her insurance company for her car to be accepted into the system, in order for me to get her medication. Otherwise they were going to charge me for it. It is her first time at this Pharmacy and it will probably be the last time at this Pharmacy. Because y'all's workers don't know how to just input information into a system. I was not explained to at all about why she wasn't able to put anything in the system. Never coming back here for pharmacy needs again. Horrible service. Horrible staff. On top of everything I stood in the pickup line when I first got there and was skipped over by four or five other people until the lady finally said hey my window is down here at the drop off window but I was there to pick up.
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November 2021 by Teri S.
The worst pharmacy I've ever experienced. (Silver lake) They're inaccurate with time. Prescription was called in 4 hours prior to me coming to pick it up. Wasn't ready. Told me 15 minutes. So I come back 15 minutes later only for another lady to tell me 30 more minutes. So I went through the line a total of 3 times waiting 3-5 minutes after each wait. Absolutely uncalled for. Will be changing pharmacies.
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November 2021 by Elizabeth Siby
Where to begin…. Consistently for a couple years, No cashiers, only self check out. I always have to bag my own groceries. There is always expired food on shelves. Using their pick up service is pointless, it’s never ready when it is supposed to be, not minutes but HOURS late.
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October 2021 by Tim D.
The deli is the absolute worst. They have one lady that works hard (Mary). The other ladies don't care if there are 20 people waiting. They either find something else to do or move as slowly as humanly possible. Give Mary a raise and get rid of Michelle. Michelle is the laziest person I have ever seen with a job.
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September 2021 by Paula G.
I so wish management would do something with this Krogers! It's dirty! It's disorganized! It's hard to maneuver a cart around without hitting something. Dates are always overdue or the day of. Employees always chatting in the aisle with managers. Check out lines are seldom open or the amount they need. Self check is the way they force you to go. It's a shame! I worked here in college when it first opened. It was amazing in 1987. Less than a mile from my house and I drive by it to go to other stores. Shelves always need stocked. Dirty.
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September 2021 by Matt N.
Was there today buying items for the buy 5 get 5 dollars off. A brand had a specific flavor with the 5/5 tag on it so I got some to complete the 5/5. I noticed the other flavors did not have them, so I figured they were just trying to push that one flavor. Stores do that, certain flavors are only on sale, or "select flavors." However, I guess that item was no longer on sale and that negated the other 5/5 items. This is not the first time I have had issues with prices not right, or no longer on sale and the tags are still there. I seem to have to police my receipt every week. Today, I just did not have time to go back in. This is why I left Meijer, but maybe it's time to give them another chance.
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May 2021 by Ball Zack
They have bagels and doughnuts and bread and cake and cookies and other delectible treats such as differently flavored bread and cake and cookies and treats, cinnamon bagels are sticky like the mayonaise on the walls of the taco bell stalls, but taste even better! would recommend
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February 2021 by chelsea a.
Just moved to the area and very disappointed in the Kroger here. It's old and dirty. I think they are doing okay during Covid except that I keep seeing employees not wearing masks right. It would be great to get more organic food in. I'm sure I won't be going here much once the new Trader Joe's opens up the street. Please PLEASE update this place.
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February 2021 by Diane D.
There pick up service is horrible. I received a text message that my order was ready at 4 pm. I arrived at 4:45, checked in, waited 10 minutes, then called because no one came out. Finally someone answered, oh I will page him. Waited again, then called and he said my order wasn't ready and it would be awhile. Meanwhile 6 other vehicles pulled in line to wait... they filled one that came at 5 at 5:20. 50 minutes later... still waiting.
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April 2020 by Lesa Sinclair
tyler fast track is such a sweet csr!!!
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February 2020 by Violet P.
I went there today and wanted ground beef from the meat counter and there was no one around to wait on me, they need some kind of bell to ring when you need assistance.