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September 2025 by Rhonda
I was very happy with how well Caliber Collison fixed my Jeep. The customer service was outstanding and made it very easy to deal with. They kept me updated and even fixed a secondary problem after I brought it home without question. They even towed it to my home instead of me having to go pick it up. I would highly recommend them to anyone and already have. I would use them again if I every have an accident again. Which of course I don't!!
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August 2025 by Holly Calhoun
I appreciate how professional Caliber Collision was. They keep you updated on your cars progress and are transparent about the repair cost. They also worked easily with my insurance company.
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August 2025 by Kendall Gearns
I had an amazing experience with Caliber Collision! The employees were incredibly kind and helpful, making the entire process seamless from start to finish. My car was completed earlier than expected, and when I got it back, I was blown away by the quality of the work. The paint matches perfectly, and you would never know there had been any damage at all. I can’t recommend Caliber Collision enough!
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August 2025 by Tricia Higgins
They fixed my bumper that I've been struggling with for years - and saved me money. Top notch!
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June 2025 by Robert James
Caliber did an excellent job with matching 25 year old paint and finding parts for the same vintage. They were always available to answer questions, kept me in the loop at all times and then delivered it early which was a huge deal because we had friends in town that were looking forward to seeing the newest edition to the family.
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June 2025 by Tyler Adkins
Caliber collision was recommended by the insurance company of the person that damaged my vehicle but I would never recommend this place to anyone.
Everything was very smooth at the beginning, everything was being done in a timely manner. I get a call on a Tuesday stating all repairs have been made but they are waiting on a rim to come in. Thursday comes and I hadnt heard anything so I give em a call and they said the rim that came in was damaged and they’re waiting on another to come in and then it would be mounted by Tirediscounters. No big deal, Friday I get a call letting me know my vehicle was ready to be picked up.
When I get there I inspected my vehicle and noticed there was still green marker on the rim from where the estimator had marked the damages and no new rim was put on. Come to find out tirediscounters replaced a perfectly good rim and left the damaged rim still on my car. So i left work early that day to go pick up a vehicle that Caliber didn’t even inspect before telling me it was ready. It would have take 2 mins to check out the repairs and make sure everything had been completed like it should’ve been.
After picking up my vehicle monday(with the correct rim replaced) i did a deeper inspection and notice a baseball size dent on my vehicle that I know for a fact was not there before I dropped it off. I have waxed my vehicle many times and easily wouldve noticed this dent before.
Caliber collision has handled this repair process horribly by wasting my time off work, energy and gas spent driving there on top of sending me home with a fresh new dent. I would never consider caliber for repairs ever again.
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May 2025 by Muzzie Joy
We recently hit a deer and our insurance company recommended Caliber for repairs. From the initial contact to the delivery of oir repaired vehocle, Caliber's service was exceptional, personal and professional. Work was completed in a timely manner and repair work was faultless. I highly recommend them!
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April 2025 by Charolette McCune (Char)
Very professional and kept me updated at least twice a week. They had my car ready 10 days before I expected. Their work is top dog!! My car looks brand new again.
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April 2025 by Toni Gant
This place is so kind and very helpful was updated every couple of days about my car!
Would recommend! I was so hurt that my car was damaged but they made the process easier.
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April 2025 by Aniya Short
5 and I’m super serious. I wish I could give them a 10. I went to the Florence location because I needed an estimate to fix a paint job. A man came out with two small towels and buffed it out for free!!! The before pictures have the white strips of paint and after have no white spots. He was so nice to me. My mother went to them in the past for a collision fix and gave her a free estimate along with expected accurate timing for fixing the car. Thank you caliber collision.
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April 2025 by Glorimi Vargas
I think there's new management. Great group of people, very patient, and they did an excellent job. I am very picky about my car, and I feel like they went above and beyond. They kept me posted throughout the repair, and the people that helped me were very kind, I appreciate you guys. Thank the mechanics for me, I appreciate clean work. They know what they are doing. I feel like the quality in everything in this world has gone down, so finding a place that actually delivers what you are paying for is refreshing. Save yourself the headache and just take your car here.
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March 2025 by Diane Weeks
Very reliable and does excellent work. Worked with insurance so make the process seem less as possible.
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March 2025 by Beverli Pemberton
They repaired my Chevrolet Trax before we could even get the other company to pay for the damages. The Trax looks almost new again other then a few scratches that the carts have done for shopping. Great job.
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March 2025 by Scottie Turner
I had a wonderful experience with these great people, A very professional atmosphere and they go above and beyond to help you anyway they can and if I run across someone that needs their vehicle repaired and painted I will definitely send them to Caliber Collision Center..... thank you for everything you guys are great.. sincerely Scottie Turner
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March 2025 by Shawn Reid
On the repairs, they did a fantastic job. I was dissatisfied that they decided to run my pristine black, ceramic coated, always hand washed paint through a carwash before returning it to me. Now I have spiderweb scratches covering my entire vehicle. Professionals should know better.
