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February 2024 by TUCKY
I called to get 2 oil heaters. Person on phone said he had 2. Told him to hold them and put my name on them. He agreed. When i got there only one was there and it was the LAST ONE! I bought it and before I went home, i found a store that had 2 and alot less money. I took the 2 oil heater and took the one i bought from Ace back and got a refund! The Ace store was not good business practices. Im a senior citizen and handicapped when i bought it, i was helped to my car. When i returned it no one would help me bring it back inside! Although there were several men there , they disappeared ? I'll Never go to Great Lakes Ace again . The whole lot of them were dishonest and lazy liars . I believe they knew exactly what they did to me. Dont trust them! I learned a valuable lesson. Ace did absolutely nothing right.BTW they appeared to be very high $$ .
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February 2024 by Dori Walling
Great service, and there is always someone to help me when I need it!
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December 2023 by Joe Helvey
Selection on nuts, bolts, grommets was poor and over priced. And while I realize they are not a candy store, $2.99 for a regular sized candy bar lol? Same for a barely chilled soft drink. If they had $8 12 ounce draft beer and a live baseball game not worth watching you'd feel like you were at the bsllpark.
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November 2023 by Argh Tastic
Not the best Ace I've ever seen but they have a great selection of everything and unlike big box stores you can usually find someone helpful and knowledgeable. I'd love for this store to be a little bigger so I didn't have to go somewhere else for odd needs.Only gets a four because of store size. I still stop here first everytime I need something.
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October 2023 by Rigs G
Way too expensive and poor customer service. Antiquated business model that has one wondering what's the point! Dare you to go in there and ask for a propane refill. I bet you walk out of there with overpriced engine oil, no propane, and the young Bieber at the register won't even bag you stuff.
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October 2023 by David Pettit
Well stocked. If they don't have it, you don't need it!See BURT. For anything you can't find.He is the best!
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September 2023 by Angry BeErrIn
Helpful staff. However, they were out of Great Stuff. Guy said they have been out of it for a while. Probably out of hammers too, but I didn't ask.They did, however, have a wide variety of seasonings and sauces, so they can manage to stock the grocery portion of the hardware store at the very least.
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August 2023 by James Kunert
I love my local Ace hardware store they always have everything I need, plus some things I really didn't need but had to buy
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July 2023 by Average Maintenance
Small hardware store with great options for any houshold.
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July 2023 by im tired
This was my only time ever coming here and it was for a curbside pickup order so I can't speak on the inside of the store. Ordering online was easy, the check in process took less than a min, & I only had to wait maybe 5 min after checking in to get my merchandise. Parking lot was clean and easy to maneuver and the young man that brought my order out was very nice & cordial
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July 2023 by Chandler Steed
Absolutely abysmal service they don’t do propane anymore. They don’t tell you about it on any of the websites they do exchanges but if you bring a propane tank and they get all snippy, the parking lot is way too small for any full-size vehicle. They will say anybody who has parked incorrectly.
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July 2023 by Benjamin Cook
I was there looking for a certain sized screw which they had, but I also really liked the huge shelf they had of grilling seasoning.
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May 2023 by Reginald Griffin
Small but clean. Took a few mins to find some help. But when I found it they directed me right to where I needed to be
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May 2023 by Anne Cawley
Great store and employees! Very helpful!
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May 2023 by John Crites
Typically, it is a higher priced hardware store.Then Lowe's are Home Depots by due to convenience and closeness to the house I go here.
