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March 2024 by Tammie Dumonteuil
They lied about sedation, they lied about several appointments. Had me coming back multiple times for crown prep. Took two months to finally get my crowns. Never again!
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March 2024 by Susan H.
Call the Attorney General if they deceive you! Known to move financial team so they do not have be held accountable for deceptive practices! Quoted one price for dental work. My husband asked multiple times to make sure of the price before having anything done. I heard him on the phone confirming prices. His part of total would be 329.00. Paid in full. Just went back for cleaning and was presented a past due bill for over 2000.00! They received 1000.00 from insurance. Was only offered the most expensive partial denture and it does not match other teeth. Very deceptive! Charged him 135.00 for an electric toothbrush that was not asked for! Over 3320.00 for a partial denture and cleaning!
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March 2024 by Tiffany Wagner
They couldn’t help me because they were unable to get all the X-rays done because I have a small mouth and a bad gag reflux.
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March 2024 by Dennis Kindoll
Everyone is very friendly and make you as comfortable to be there.
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March 2024 by Donna Haggard
Aspen Dental was fantastic!! They were very nice and polite and probably the most thorough exam I’ve ever had!
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March 2024 by Brian Christman
Called and set appointment for denture adjustment for my wife. Drove 1 hour and 15 minutes to find out there is no tech currently employed to do the adjustment. Why set the appointment and why not call before we drove there.
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March 2024 by Jerry Crowder Jr
Jerry had an appointment scheduled for March 7, 2024 at the Mall road Florence,Ky location and they canceled it the day before. He called them twice and they did not return his calls. I had an appointment for March 12 and they canceled it the day before and will not return phone calls.
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March 2024 by Kelli Jo Brooks
BestDentist ever
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March 2024 by Michael Brown
I think I was lied too! I don’t believe the cost of treatment was realistic. I will seek treatment elsewhere!
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March 2024 by Janet Brown
Called twice and left message to get teeth cleaned no one has ever called me back very disappointed
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March 2024 by Nathan Galloway
The Florence location does not do snapping Dentures or implants at that location they advertise through a One-Stop shop they don't even make Dentures at that location total waste of my time I would not recommend this place
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February 2024 by Aidan Sumner
I HAD AN APPOINTMENT @8am SAT IN THE PARKING LOT FOR 40 MINUTES AND THE DOOR WERE STILL LOCKED THIS IS TERRIBLE CUSTOMER SERVICE I HAD TO HAVE A DOCOTS NOTE
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February 2024 by M B
I called in to get an appointment scheduled and when I arrived they said they didn’t have the staff to take me and the next appointment is over a month out.
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February 2024 by Anisa Hite
They are nice, friendly and pretty fast. I have 2 denture repairs both inexpensive and well done.
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January 2024 by kevin hartley
This was not my first experience with Aspen. It was my first experience as a patient there. ALL of the staff from the front desk to the DMD were friendly, professional and thorough. I would definitely recommend!
