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December 2023 by adora boaz
The manager was rude and walked away when I approached the counter. I stood there waiting and it took a few minutes for someone else to come out. There was also a small child that later came from the back with the manager she came back out and they just sat there and looked at me. I ordered lemonade.
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October 2023 by Megan McKinley
Very efficient employees. Delicious pretzel. Amazing lemonade. Clean tables in the food court too (always a bonus!)
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September 2023 by Marley Mc
Had a lovely experience today when an employee (with pink hair since I didn’t catch her name) went out of her way to bring us our receipt. Thank you!
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April 2023 by Elizabeth Baxter
Food is always fresh and hot. Staff is very friendly.
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April 2023 by Bella Derrough
the best auntie annes around, way better than kenwood.
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April 2023 by Alissa Kirby
I love everything about this location! Amanda and Anne are the best and the pretzels are amazing! We always stop by for a pretzel or 3 when we go.
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April 2023 by elizabeth craig
Amazing pretzel!Wonderful hard workers!
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April 2023 by Cedrii aunah
The lady at the register named aunah is so sweet ⭐️
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April 2023 by Ann H
The staff is quite friendly and the pretzels are always fresh! My favorite food place in the food court by far!
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April 2023 by LaTasha Turner
Staff is always friendly even when they are so busy.We love stopping here with the kids. So yummy!!
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April 2023 by Glenn Whipple
Food is yummy! Especially the pretzel dogs and lemonade. Workers are friendly.
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April 2023 by mosskiller54
Been there a few times over the years and it's always good!
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December 2022 by Lee Tackett
The manager at the Florence Mall location is very rude! She got mad at me for patiently waiting 20 mins for my order. I said thank you when she finally brought me my order, she was mad, rude and muttering stuff under her breath.
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December 2022 by D Lee
Stopped by Sunday afternoon around 1 ordered a small pretzel bites, she said we are out of small's.. but there were about 10 large. I'm thinking you could divide 2 large to make 3 small. She really didn't look like she wanted to be there either. Not good for business.
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November 2022 by Marybeth Remines
The pretzels were soggy, undercooked. The cheese taste like toenail cheese. They decided not to give me, a hot topic working the %10 off when they’re supposed to give all mall workers %10 off.