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October 2023 by Roger T
I'm very satisfied with their service, our van broke down at a busy intersection in Florence on a Sunday and I called Bob's Service and they were able to send someone to tow our van out of the road whithin 20 minutes or so, the driver was very professional and kind and their price was reasonable.. I'd definitely recommend them and use them again.
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October 2023 by Joey Mcguire
Very reliable. Was very careful with my car and quick even when I called them at the last minute.
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August 2023 by Anthony Noe
First off, the customer service was excellent. I couldn't be more happy with the service they provided, they really came through for us and helped us when we needed it. Secondly they had the lowest prices around. The driver was friendly and answered any questions we had. I definitely will be using bobs towing again, I've already recommended them to my friends and family!Service: Special vehicle towing
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August 2023 by Chris Finke
Can your drivers follow simple instructions? I had a car towed yesterday and when all was done, I received a message from the recipient about there experience. Driver sat outside the address for 20 minutes. Recipient hears truck drive away and then a back up alarm. They were lining the truck up to drop the car off at the wrong address on the next street. Recipient sees driver prying on car door. They had locked the keys inside the car. Recipient questions why they were dropping the car at the wrong address, recipient was told boss had told them to drop it there, they knew the car had no brakes and could not be driven. I left the driver with instructions to call the recipient so they could tell the driver where the car would go and the phone number. Recipient asks driver why they didn't call, driver says they did, there was no record of a phone call on the recipients phone. When asked what number they called, they could not produce the number, nor the paper that I gave them. Driver was asked why they didn't just knock on the door, recipient was ignored and driver started to leave. Recipient has not been given the keys at this point and asks where they are. Driver says they're in the glove box. They were not. Recipient tries to ask again, and driver tries to speed off. The keys were found on the drivers side floor. I was told the drivers were generally rude and unprofessional. I was not there to witness, but I know the recipient and they wouldn't lie about something like this. I am honestly embarrassed about the recipients experience as I was the one who ordered the tow. I should have had Don's Garage do it.
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August 2023 by leighanna shade
Super thankful for them today! My car broke down on the side of the highway and they were there within 15 minutes and made the process so easy. Fairly priced and friendly people, thank you!Service: Car towing
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August 2023 by Price
Took over a month to fix transmission in car the day I got the car back transmission went out they didn’t tighten up everything the right way. Put a part on backwards. They clam to have fixed the car came an got it an the same day having transmission problems car won’t go over 60 mph rpm getting stuck on 2 or 5 car jurking stopped on me at light had to take it back same day. So all an all I have paid 3,000 for them to mess my car upService: Auto maintenance
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July 2023 by Kevin Lehman
While driving thru from Garard County to our home in Indiana over the fourth our van broke down. We called Bobs and within 15 minutes they were hooking up not only did they take us to the dealership but they also brought another vehicle and took us to the rental car place at the airport. Both men that came out were Plesant and professional we could not have been more pleased with the experience and would highly recommend Bobs to anyone.
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July 2023 by Andrew Goetz
Bob's is my go-to for anything automotive. Great group of guys who are honest and always take care of you for a good price.
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June 2023 by Family First
The owner Bob is absolutely awesome. We called to have our truck towed home within a couple hours he had our vehicle home. The tow truck driver went above and beyond to get our vehicle out of the place it was at. They were very unprofessional and rude to the driver but he continued to do his job and got our truck out of a really tight spot he is awesome as well. The towing fee was the lowest we found in the northern KY area. Give Bob Service Center a call if your looking for a quick and easy tow. He also does Mechanical work.
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June 2023 by Jack Mikula
Had to get my car towed the other day and Jason came out. He was extremely helpful and great to work with. He knew what he was doing and was extremely careful. Also been going to service shop for along time and couldn’t be happier with the service and quality of work.Services: Car towing
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June 2023 by Robert Cash
Best price . Daniel was the driver. He was very punctual, called me before arrival and used extreme care with my truck. Delivered it to my destination no issues at all. I certainly appreciate him. We were 600 miles from home. I would use him again if I ever needed help in the area.
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April 2023 by Renee Michelle
I was broke down and Jason was heading home for the night and he still stopped and helped me haul my truck all the way to Williamstown Kentucky. Thank you JasonService: Car towing
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March 2023 by Eden Jordan
Roadside Angels! Very thankful for Bob’s after getting a flat tire trying to get home. They were very kind as I had some difficulty at first trying to tell them where I was. When Jon arrived to change my flat he was very kind and offered to let me sit in his truck or stay in my car, whatever would make me feel safest. He was fast and thorough and I could not be more grateful, especially as a woman traveling alone at night. Thank you to Bob’s for making me feel safe and comfortable and getting me back on the road! You are saints!Service: Tire change
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February 2023 by Bobby Faehr
These guys are extremely nice. I called for a tow, and under 10 minutes they came and got it done. Great prices and great service. Thanks to the guys at Bob’s!!Service: Special vehicle towing
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January 2023 by Virginia B.
We've been going to Bob's for at least 5 years. Very reliable and dependable service at a great price. Our car is older but we are thankful that we can trust Tom to give us advice on what needs to be fixed now and what can wait until later. Really great people there. You won't feel like they are trying to take advantage of you.
