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February 2024 by Jess Walker
Amazing service and extremely friendly employeesbunny was very sweet and very helpful!!great place will be back!!!
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February 2024 by Adelyn Hartwig
Erica pierced my ears and I was very very impressed!!! She made me feel very comfy and kept me from becoming nervous. It really makes me happy to see someone who genuinely cares and doesn’t just wanna “get the job done.” Thank you, Erica.
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January 2024 by Ashton- the- god
That place was packed not sure if it was the prices or all the deals but I bought earrings and had to wait in line but not long
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December 2023 by Amanda Baumgartner
Great experience. Erica pierced our daughters ear and made her feel very comfortable. The store was absolutely swamped and we still received excellent care and customer service!
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October 2023 by Erica
I am the Store Manager at this specific Florence Mall Claire's location. Our store hours on Google have always been incorrect, and remain incorrect no matter how many times I've tried to get them corrected. I have ordered an hours of operation sign through corporate, to be told that they are out of stock. I am creating my own hours of operation sign for front of my store to clear up any confusion or inconveniences. Florence Mall opens for MALL WALKERS at 10am. ALL STORES open at 11am, including Claire's. Hours of operation are as follows:SUNDAY 12PM-6PMMONDAY 11AM-8 PMTUESDAY 11AM-8PMWEDNESDAY 11AM-8PMTHURSDAY 11AM-8PMFRIDAY 11AM-8PMSATURDAY 11AM-8PM
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October 2023 by Liliana A
We waited for them to open at 10am and the young lady got here at 1022am and told me that she won't open until 11am please don't put false information I drove 35 mins and have another appointment
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September 2023 by Cara LaFollette-Hackney
I have been shopping at Claire since 14 so I was shocked when I got to go in with my son's girlfriend and I live the merchandise for sure still variety of everything but they were not that helpful but rude in a way and the prices are pretty high on some stuff. I'd definitely recommend it to anyone that is shop for a female of all ages but
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September 2023 by Level 8 Local Guide
Always been a favorite store for me since I was a teenager and I am surprised that it is still trendy, cute, fashioned and glittery and pretty accessories and cool stuff
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June 2023 by Jenny Smith
Some of the worst customer service I’ve ever experienced. They are always closed. Im an elderly woman and i was looking for a gift foe my grandchild. I had no idea what the item was i asked forhelp and the woman with the weird hair kept pointing when i asked if shw could show me she just kep pointing and would not move from the register. She had a terrible attitude, was on her cellular phone and just would not help.
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April 2023 by Karalee Gross
I am a senior who needed to get her ears re-pierced. It was busy, but it was a Saturday. The person who was doing the piercing at that time was very nice and professional. I am glad that i went there.
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March 2023 by Joann Hollis
First, the door was locked, lights, on, no note on the door, nobody to be seen inside, at 4:30 in the afternoon. I walked around the mall a bit and when I came back around noticed they were open now. Saw a few possibilities and began collecting them til I saw the fine print that was a not so fine price tag. $9.99 seemed just a little steep for some St. Patty's Day face stickers, so I put them back and stepped down the street to where they sell them for $2.
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February 2023 by Nyasia Camara
Took my daughter here for a piercing and the employee arrived at 10:40 something. She went straight to the back of the store. Finally she opened the doors late (around 11:04). When I walked in she looked at me and didn’t greet me. I walked over to her and said, “I am here for a piercing.” She said, “you’re going to have to give me a minute” and looked annoyed. She walked over to the piercing station and proceeded to clean it up. Looked like a leftover mess from the shift before. My question is why didn’t she clean it before opening instead of spending time in the back? Was not friendly at all. Asked me to pick out earrings and stared at me while I chose so I felt rushed. Then when I chose she said, “let me see if I even have those”. She didn’t pierce my daughters ears because she wasn’t confident. I appreciate the honesty so I raised my one star to a two. Wouldn’t go back here.
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February 2023 by Kay DuVall
My 2 granddaughters got their ears pierced here . They were very professional. The one lady was handling merchandise checkout and ear piercing. She was good, but she needed help. There was a long line for each.
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February 2023 by Chris Tomlinson
Not really my kind of store but my daughter likes it and just got her ears pierced.
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December 2022 by Weed Muncher
Bad employee she got my daughter all excited bc she pierced a little boys ear infront of her then right as my daughter got on the piercing chair she put a sign saying that they were closing. After that I was about to pay and she said in a scruffy voice "SHE WASN'T PIERCING ANY MORE" and she was very rude. Also the store was very messy and tags on the ground toys.