Geek Squad
Hours:
100 Meijer Dr, Florence KY 41042 Hours
About Geek Squad
Geek Squad offers a range of repair, installation, and setup services for various tech devices at over 1,100 Best Buy locations. They specialize in computer and tablet repair, TV and home theater support, car stereo installation, cell phone repair, and home appliance services. Customers appreciate the knowledgeable and friendly staff, noting their efficiency and helpfulness. One reviewer highlighted a positive experience with a tech who provided excellent service and support after a laptop repair, emphasizing the value of the yearly membership. Another customer, who frequents the Kentucky location, praised the personalized service and setup, describing how staff members answered questions and demonstrated useful features on their computers. However, there were concerns about misleading information from Best Buy, leading to unnecessary expenses. Overall, Geek Squad is recommended for their friendly service and technical expertise, making them a reliable choice for tech support.
Most Recent Reviews
May 2023
Brad was an example of an excellent service technician. He was knowledgeable, polite, friendly and efficient.
March 2023
They were nice and the man who came was helpful were we needed an additional cord and he went to get it and came right back and now we have a computer, however best buy gave us wrong information and we spent over $200 on things that were not necessary
March 2022
Got some stupid scam email for third year in a row about a charge so thought I'd reach out to them to verify it was not. They quickly replied it was not and to ignore. Thank you!!
More Comments(34)
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