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January 2024 by Nahla Leo
Greg and his exceptional team have truly proven themselves to be unparalleled in their field. As a devoted customer since the year 2016, my seven-year journey with them has been nothing short of remarkable. Greg's unwavering commitment to honesty has been a beacon of trust, creating a lasting impression. Moreover, the quality of service provided by Greg and his team is consistently outstanding, making each interaction a testament to their dedication and excellence.
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January 2024 by Marlene
Highly recommendable! Went there after being told by a previous shop I needed certain repairs that were around $1200.00 to be told by Grout what really needed to be fixed. It was hundreds of dollars cheaper. Very pleased with their work and honesty.
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July 2023 by Lydia
Was driving through town and got into an accident. Grout was the closest shop to us and they were incredibly helpful! Thank you all for helping us out with our car trailer with zero notice, you will be highly recommended from us!Service: Tires
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July 2023 by Mary Jo Roth
If you are tired of your automotive service center trying to sell you new brakes, fancier tires, or maybe even an engine when you just took your car in for an oil change, then next time head to Grout Automotive! You can count on Greg Grout to be as honest as the day is long! It's no wonder his business is booming! You can trust Greg's honesty, his skills and the expertise of his mechanics, too! His wife, Molly, and his sister, Madonna, excel at the customer service provided, as well! Try Grout Automotive--you will be glad you did!
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April 2023 by The Common Grace Collection
Greg and his team really made me feel like I wasn’t just another buck in their pocket. Service was above and beyond ANY other place I have taken my car to. Truly customer focused.Service: Steering & suspension repair
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April 2023 by Dillon winstead
Had me back on the road with little down time, great communication with what was going on throughout the whole process. Gave me tips to help keep it on the road longer. Truck shifts smooth as butter2018 2.8 colorado dmaxService: Transmission replacement
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September 2022 by Bob M
We just moved to Northern Kentucky and the blower for the A/C failed on my 2014 Nissan Rogue. I knew that getting up under the dashboard to replace the blower motor would be difficult so I was bracing myself for sticker shock. I was elated to get a call back that Grout had finished the job much more quickly than I had expected and the price was much lower than I had anticipated. Wow! Can't recommend these guys highly enough.Services: General repairs & maintenance
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August 2022 by Phyllis Hathaway
Thank you goes out to Nicholas for getting us a good deal!! We appreciate your honesty and following through with us.
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July 2022 by Bob McCarthy
We just moved to Northern Kentucky and the blower for the A/C failed on my 2014 Nissan Rogue. I knew that getting up under the dashboard to replace the blower motor would be difficult so I was bracing myself for sticker shock. I was elated to get a call back that Grout had finished the job much more quickly than I had expected and the price was much lower than I had anticipated. Wow! Can't recommend these guys highly enough.Services: General repairs & maintenance
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July 2022 by T R
Excellent people, excellent service! We're over the road expeditors and were having major issues with our cargo van after we delivered our freight. We're not from Kentucky so we got a recommendation to this shop and we're so thankful we did! Greg, the owner and his Wife, Carl and our mechanic Jacob were just amazing. We had 3 things that needed to be replaced and we brought it in just hoping they could at least look at it since it was about 2:30 but they went above and beyond by not only checking it out but fitting us into a very busy schedule and got us back on the road THE SAME DAY!!! Which is so crucial because our van is our business. They were really nice, genuine, honest folks who really saved the day for us! Thank you so much everyone!!!
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July 2022 by Ira Sturdivant
Told them what was wrong. Told them what I thought it was. Didn't talk to me like I was an idiot. They did exactly what they said they would do. And price was reasonable.
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July 2022 by Brett A.
Grout does a tremendous job. They have worked on my vehicles over the years and they never fail to impress. The service, friendliness, and cost cannot be beat. Give these guys a shot because they truly deserve your business and you will not be disappointed!
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June 2022 by Matt B.
My car AC broke and leaked into the passenger side of my car. Mold built up over the week before I noticed. Took it to Grout the first thing in the morning after I noticed this. They said they were booked two weeks out but still accommodated me to fix my AC so that I could take it to get detailed ASAP. Super nice people that go above and beyond to satisfy their customer
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May 2022 by Carl Fredrickson
Jake installed a new timing belt on my 2003 Honda and fixed it immediately after it overheated due to an "air bubble" in the cooling system (who knew?) I would strongly recommend them to anyone unwilling to pay dealer prices. They are a great company with good people.
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April 2022 by MYSTORYLINE EGGLESTON
Worst place to take your vehicle. I was recommended this place from Mr transmission for an electrical issue. they forgot about my vehicle in their parking lot for 2 weeks. it wasn't until I called about my truck they realized it was even there. very unorganized front desk Skills writing information on a college ruled notebook. I didn't even realize until later that I was charged for towing services even though I used my AAA to get it there. I was very disappointed in this company. I will never return.
