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April 2023 by Carla Helton
I arrived at 3 pm 4/18 with an appointment at a different place. So I went to the wrong place but the lady there was kind enough to work me in. She was efficient and detailed.Very professional.
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April 2022 by jay macleod
Was impressed with the effort to help me in any way. Very friendly staff. Everything went smoothly quickly and efficiently . Kudos to your staff and company. Been with you for 17 years soon to be 18.
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February 2022 by Felicia Schmidt
Very friendly. Enjoyable experience
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January 2022 by Brianna Becker
Currently sitting outside for my appointment that was at 6pm and no one is here ? No cancellation E-mail, no phone call. First and Last time I will use Jackson Hewitt
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May 2021 by E. L.
I haven't figured yet how to give 0 stars, but if I could, this company would get them.I wish I had read the reviews here before going. This service is the absolute worst I have ever experienced (and that's after another cost me $1200). I have a laundry list of complaints about this place and the individual who did my taxes; I will be following up with HQ, the BBB, and the IRS. Pricing is not posted, and they offer no info about it when you go in. If you ask, you get a *shrug* and the reply that it "all depends." The prices on the website are an outright lie. The agent doesn't have any identifying info or credentials - no visible name plate or tag or business cards and nothing on the wall.The agent had no idea what several common tax-related terms meant; he knew nothing about property tax in KY, because he doesn't live here.I had multiple other issues - in short, DO NOT go here!