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November 2023 by Dan Carney
Great process buying a car at Sweeney Kia in Florence. Salesperson Marcus was very outgoing, friendly, and knowledgeable and did not come off as even the slightest bit pushy. Marcus was very knowledgeable about the various trim models of the Sportage. He took his time showing us all the controls in the car. Finance guy Tony was also friendly and a pleasure to deal with. We were given a good price on the car and a solid amount on our trade in. So far we love the car (Sportage X-Line) and would very highly recommend Sweeney Kia and our salesman Marcus.
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November 2023 by Hannah Benjamin
I bought a used Mazda from here last weekend, and I absolutely love it! I was not expecting to buy a new car but needed one on short notice after totaling my old car. Phil was incredibly helpful throughout the whole process and extremely knowledgeable about the features in the car. After striking out at a few other dealerships last week I was so relieved to have an easy car buying experience!
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November 2023 by Juw Won Park
What a great place to buy a car. No hassle and no pressure. I really enjoyed working with Ricky Hicks. He is extremely knowledgeable and so prepared to answer any questions we had. Strongly recommend this dealership!!!
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October 2023 by cuervo day
Salesman KEITH, was very informative on all vehicles we looked at and was so gracious and kind towards older customers.. very courteous with assisting with a umbrella on a rainy. Just the smile and attitude Keith presented to us was very endearing and made the whole purchasing a car very quick and exciting. Thank you so much. HIGHLY SATISFIED & HIGHLY RECOMMEND!!! 1000 stars of award if could.. Thanks Keith for enjoying your occupation and helping ease our anxieties..BRAVO KIA!!
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October 2023 by Ashly Rose
Shannon was great! I will highly recommend him for anyone I know looking to purchase a new Kia! Not only that, but he even helped get my car seat set up in the new car! Great person and glad I drove to do business there !
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July 2023 by Noah Sturm
Jake Sweeney Kia is the best dealership ever!Orders my 23 kia sorento hybrid back in april/23 arrived July/23!couldn’t be more happy.Worked with my finance terms and got the number where I wanted/needed them. Max Hulett is an Amazing Sales Rep! He helped order my vehicle, kept up on updates with it. He even stayed later than usual to make sure I had my car completely spotless and was ready to go. Definitely highest recommended dealer in my books!
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July 2023 by Ray and Kathy Young
Couldn't be happier with my experience at Jake Sweeney Kia.Dennis Freking and Rom Beagle did an awesome job taking care of us with our Kia Stinger tribute purchase. I LOVE this car!Perfect balance of luxury and performance in a sedan. I looked at several other higher priced models, including the BMW, but after a test drive, it was hands down the better vehicle. The 10/100K warranty is the best anywhere. This is my first Kia, but likely not my last!
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July 2023 by Alex Lansangan
Purchased a 2023 Sportage Hybrid LX, Don was my salesman and he did great. He contacted me on his day off and was very prompt. I live out of state and Jake Sweeney was the only dealer that had a Sportage Hybrid. Don made sure his manager would hold the vehicle for me while I made preparations to travel an hour and a half to get it. Friendly staff, welcoming environment, quick and easy!
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June 2023 by Michelle Maupin
Here I am again after buying my second Telluride from Jake Sweeney Kia of Florence!We drove all the way to Car Town USA in Lexington (2 hours) to look at their inventory. They marked their Telluride up 10,000 over MSRP! Then had the nerve to tell us that people were buying their cars then selling them for a profit so they had to mark them up. Dead serious.Anyway, we had an excellent experience with Jake Sweeney, again. Josh Parker took great care of us. We made a hassle free deal that was fair to both of us including trading in my 2020 Telly. I’ve wanted this wolf gray since the day I saw it. I’m so happy with my new Telluride and so happy that we were able to purchase it from the dealership we preferred to do business with. Thanks to everyone at Jake Sweeney Kia, you really are Jakeis#1!
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June 2023 by Just Me 4759
Hands down, best buying experience I have ever had with a dealership!!! My sales-guy Michael Appleman was fair, honest and wanted the best for me during the whole experience! He was so easy to trust and I knew right away was going to be fabulous to work with. He knew everything there was to know about the car and made sure everything was perfect for me before I drove my new lease deal off the lot! It doesn't stop there though, the whole team was friendly, caring and genuine and I even got to meet the amazing owner!I can't imagine looking anywhere else in the future for a vehicle and can't say enough amazing things about this dealership!
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June 2023 by Liz P.
Can I leave no stars? Took my mom to get her oil change so we didn't have to wait at the dealership, and upon waiting for her to get back to my vehicle, two men who worked for Kia, one smoking and leaning on a light pole out front and a more heavy set man, decided to stare right at me through my windshield while I had my window down, and were openly criticizing my vehicle, pointing at it like they're car experts, which I doubt because they sell Kia's. "This car belongs in a body shop; look at the lack of quality and how it's gapped at the hood"Really ? Real nice.Make note I drive a well kept and upgraded 2020 Mustang that I bought off the lot new and has never had any damage done to it.Real professional guys. I also have a video that I will be posting on the internet to let people know how you guys conduct yourselves when you aren't being babysat by a higher up.
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June 2023 by Katie Branham
Highly recommend this dealership! We had a wonderful experience working with Keith and Dane. Keith went over and beyond helping us with the process so we could drive off with an awesome brand new Kia Sportage. Can’t thank them enough for the excellent customer service. Seriously, don’t waste your time on other dealerships go to Jake Sweeney Kia in Florence, KY. They make it their number 1 goal to make customers happy! Everyone working there is so efficient and friendly. We are Jake Sweeney customers forever.
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June 2023 by Vicki Blair
We live in California and couldn’t find a 2023 white Telluride X-line anywhere near us that wasn’t marked up several thousand dollars due to it being in demand. So we located one at Sweeney Kia in KY and connected to a salesman named Thomas Mercer. He went above and beyond to make sure we got the car we wanted that ended up being thousands less even with the shipping cost. I’m so grateful for the excellent service and kindness shown by Thomas when it would have been easier to just hold onto it for a few days as it would have sold immediately to a local. I highly recommend Sweeney Kia. Ask for Thomas!
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May 2023 by Kate Calder
Long story short. They claimed to have checked my engine filter at every oil change I’ve done (6 in total). Today I hit my 40,000 mile mark and I decided that it was too expensive to have them change my oil/oil filter/engine filter/etc. so I changed it all myself (it’s super easy just use YouTube). When I pulled this thing out I couldn’t believe how charred and disgusting this thing was… there is NO CHANCE they looked at this thing at all of my previous visits and thought it was okay…. They lied on this part of their inspection God knows what else they lied about. Which is crazy considering how much they charged me each time. I will never recommend them or any other jake Sweeney ever.Either they lied or their mechanics are too d*** to know that my engine filter was supposed to be WHITE not BLACK.
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April 2023 by Katie Angel
Brian and Marcus Pruitt took great care of me at Jake Sweeney Kia.My day had started out not great after another dealership was a huge let down but I eventually ended up at Jake Sweeney and am so glad I did! i ended up with a much better, newer, cheaper, less miles car than I originally was getting and NO GAMES!! There was zero pressure and the financing was good too.Brian takes customer service to another level!! He kept me informed every step of the way, answered all my questions, explained everything we were doing. And Marcus hung out just to make sure everything was good.Was night and day from the dealership I started at and Im so glad it worked out!If you are looking for a good car I highly recommend you call Brian or Marcus at Jake Sweeney Kia in Florence!!Thanks guys!! ?Update- It was around 5p when we started financing so some of the banks were closed, Tony in finance said he would keep working my loan to see if he could do better. I was cautiously hopeful but he kept his word and got me an even better deal!! Lowered my interest rate and allowed me to get the Hyundai warranty! Thank you!!!!
