“My husband purchased my engagement ring and wedding band here almost 6 years ago, and we are always happy with the service from all staff whenever we come in. I recently got my rings resized, and Jody was so kind and helpful in getting us taken care of quickly. It’s so nice that there is a jeweler on site and all service can be done right away. I was really excited to be able to have my rings back the next day! The size is perfect and they are soldered together beautifully!”
“You can find very simple, very unique, Pleasant and tasteful gifts, decor, mixed in with vintage as well as modern items. Not to mention the staff is a pleasure as well!”
“I'm not a coin collector so I can only speak of my boyfriends experience and he does s fair amount of trading and buying there. He's never complained about them. He has a positive experience each time.”
“We had 2 different piercing experiences here- one of my daughter’s earrings fell out while she was asleep so we had to go get it re-pierced a few months later- both experiences were fantastic. The staff is extremely efficient and helpful, and the 2 different woman that pierced her ears were so sweet and made her feel totally at ease. Could not recommend it more! Emma was our the girl that did it today, and she was amazing!”
“Stringtown is a great small business. Friendly, courteous, and always opening with integrity. I've used them for FFL transfers but also observed their interactions with other customers. Good folks who deserve our business.”
“The people at The Castle are the kindest people. My friend dropped off a necklace to be repaired a couple months ago. He ended up losing his phone and then went into long term rehab. He wasn't able to get their calls to ask something about the necklace, so they had to put a hold on the repair. My friends birthday was going to be in two days and I was going to visit him. I went to pick the necklace up, to surprise him. It hadn't been repaired yet because of the issue. I answered their questions and not only did they repair it within an hour, but it was repaired by the President of the company who happened to be visiting that location. He did a great job on the repair and the staff actually gift wrapped it for me and gave me a discount on the repairs. I HIGHLY recommend The Castle in Florence, KY for all your gift needs. In addition to the President of the company, I can't remember his name, Stephanie was PHENOMENAL! They went above and beyond all the way!!Love you guys! And my friend was so ecstatic to recieve the necklace he jumped up and down and kept hugging me! The necklace has special meaning to him. They helped me make the best birthday for him during a difficult situation. Thank you! Thank you! Thank you!”
“We came in today to get my fiancé’s wedding set and the staff really did a great job taking care of us and have been great in past times we have stopped in. I would absolutely recommend this location. Thanks!”
“All I needed was a watchband adjustment. They were very nice, did a great job, and gave me advice on future watch repair. . I have a few high end antique watches”