-
November 2025 by Cynthia Ruf
Great service!!
-
September 2025 by Nancy Alley
They do a great job and are trustworthy. You will pick up your car and it will look like a new car
-
September 2025 by Angie Venewski
I would recommend them to everyone
-
September 2025 by john warner
Great people, excellent work
-
September 2025 by MoeRider
Brandon was very nice to work with. Customer service was awesome.
-
July 2025 by Susan Carr
Being in an accident is stressful. Working with Joseph Collision Center is NOT stressful. They were so professional and did excellent work. I would highly recommend Joseph Collision Center
-
July 2025 by Michael Gehring
Jeff was on top of our repair from the beginning through the end. He handled everything with the insurance company without me having to get involved. The work was done and a timely professional manner. Quality work.
-
June 2025 by Kate Lauderback
Oh my goodness! This is the best place to get an auto body repair! Brandon in the office was so helpful, professional, personable, and straight forward!
-
June 2025 by Evelyn Matthews
I’m always happy with the Subaru collision center. They do an excellent job.
-
May 2025 by J Maloney
Great experience, required work was completed in a quick yet thorough fashion. As always great repair work and very timely.
-
May 2025 by Kyle
I am glad there is so many 5 stars but my experiences have been very different. Poor communication. ~ twice as long as expected needing a return to fix all issues.
I dropped my car off for an estimated 2 week repair to be completed on a Friday. Hearing no delays, I made arrangements with family to be dropped off to pick up the car. I called Friday to confirm the time only to be told it was not ready and expected Tuesday. Again, I received no phone call delays, made arrangements only to find it was not ready and now Friday was the expected completion (1 extra week) . When I pick up the car, the side mirror and door was nonfunctional. They had not tested the reassembly. Therefore, must be a wire harness issue in the door. I was promised this would be a 30 minute repair but nobody was there to fix it.
I dropped it back off on a Tuesday as I was told it was scheduled for repair Wednesday at 10 am (service for in-warranty repair) and then would be moved to Collision for remaining repairs. I called Wednesday afternoon to confirm pick up time only to find they had not started on my car and did not tell collision they could get to the car. Megan (service) placed me on hold and came back and told me collision now is quoting 1 week for the door repair! I called Jeff (collision) directly who stated this was not true. Collision then took my car since service was not working on the car . Collision could not fix the car stating it was not a wire harness issue. Then went back to service. Service found the issue (wire harness in the door as expected) but this took days. I was able to pick up my car on Monday.... Tuesday through Monday for estimated 4.5 hours of work.
After pick it up, a TMP senor light was on and tire needed reset (had tire rotation and balance). To back in to service again! They were able to reset it in a few minutes but this is the second time I was told to pick up my car when it was not ready.
Therefore, a 2 week job took 4 weeks total, 2 trips, and multiple calls on my behalf to coordinate repairs.
I understand delays but I do not understand the poor communication. I do not understand not testing the very thing that was repaired before reassembling the door.
lesson learned....Always take a loner.
I will not use them again. Really too bad since they are local.
-
April 2025 by Kathy Skop Sinclair
Great service and repair work!
-
April 2025 by Charles Thomas Wimsatt, Sr.
I have no idea why I ever strayed away from Joseph Collision Center for Body work. After a scrape due to faulty cart storage at Sam's Club (Sam's was great adjusting my claim timely!), a neighbor reminded me why I should return to Joseph, -they do GREAT work. Body Shop Manager, Jeff Shelton under-promised and over-delivered. Jeff found shoddy workmanship from a previous mishap, showed it to me and helped me get it taken care of. My truck came out perfect. A final note, -I would pay to have Joseph Collision wash my truck. It was delivered to me in the cleanest, best condition ever.
-
February 2025 by Kenneth Jackson
Good job.
-
January 2025 by Tim Shrout
Highly recommend Joseph Cadillac. Our salesperson Greg was great! Also we had to use the collision department and Brandon was awesome in getting our repair done. Joseph Cadillac is 5 star all around
