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November 2023 by Nicholas Thomas
I dreaded purchasing a new car. I hate the back and forth, the pushy tactics, and the pushing gap insurance, etc. This was staggeringly simple, easy and no hassle. Scott my salesman contacted me, he asked a few questions, and I drove off the lot with no hidden prices. It took as long as me signing my name on 3 documents. I highly recommend this dealer. It was a great experience.
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October 2023 by Nicole Jett
Great experience! Our salesman Mark was very knowledgeable and quick to answer questions. When we came to pick up Forrester the temp tags were already on and ready to go. The financing process was quick and simple. Highly recommend ?
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October 2023 by Krystal Inman
Workers are nice and friendly, but communication has a lot of gaps that leave customers lost in the middle. Poor communication if none once they have your car in for repairs and you have to call in to figure out what is going on. Time is not a friend of theirs. Slow repair times that can leave you without a car for days. You also get stuck speaking with multiple people when you call in and receive confusing and different information. Love our Subarus but hard to remain a customer with poor service!
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September 2023 by Diane Turney
Even though this car dealership is far away for us, I would highly recommend them. This was the best car purchase I ever made! No haggling, or waiting for hours in the dealership to finalize the deal. I test drove the car model I was interested in and told them what I wanted for my vehicle. Within 3 days they had the vehicle for me and all of the paperwork was ready when I went in to get the car. Our salesman Scott was the best!
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August 2023 by David Gearring, Sr.
Must have been a good day for auto shopping because we were blessed to have the expertise of Scott showing us all the features/ configurations of the Subaru Forrester. We left the dealership with ample info to make an informed decision about which trim level works best for my wife. Scott and the general manager both made us feel like they valued our business.
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August 2023 by Dustin Sendelbach
Well long story short. My vehicle was in an accident. I brought it to them for a second opinion and they did diagnose it fast and immediately. But!!! I was on the hook for the diagnostic fee due to the fact it was a Clutch issue and it's a wearable part that they couldn't say was or was not part of my incident. Anyways they hooked me up and got that fee as low as they could for me to save me a few bucks due to circumstances!Great service.ILL BE BACK!
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July 2023 by Bob Mathe
Arranged purchase of a Forrester Sport over the phone with Brad, and picked it up three days later (today). The purchase was quick and easy, and Brad was well prepared, organized, and very helpful. He surprised me with the installation of a trailer hitch I asked for - something I thought would taje a second visit. Need a Subaru, ask for Brad.
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June 2023 by Kim Knochelmann
Great buying experience. I had not bought a new vehicle in many years and was so nervous about it. Both the dealership and sales associate, Scott, were excellent to work with. Highly recommend!
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June 2023 by Tasty of the world
bought an ascent in April, Gus is very helpful. And the whole process was very smooth and fast. Gus even followed up with us about title and plate process, as we are out of state buyer. Highly recommended.-Sophie
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June 2023 by Stefanie Larkins
Talk about a easy car buying experience. Go see Shawn ! He is great . I filled out the application online by time I got there he had the vehicle I wanted ready for test drive!
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June 2023 by Hannah Reister
Cody in the service department went above and beyond to help me solve my battery issue! It was 5:30pm during a weekday I was nearly 300 miles from home with very little hope on solving the issue the issue that evening. I was nearly I cannot recommend the service department here more. If the general manager sees this and would be willing to give any commission on a new Crosstrek to Cody, I would order a new vehicle here and pick it up vs ordering from the 25+ closer locations to me.
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May 2023 by Sharon Patrick
By far the easiest car buying experience I've had. The 2023 Forrester was inbound when I called and inquired about it.Shawn reserved the vehicle for me and called when it came in a week early to my surprise. They have the largest selection of Subaru's go visit Joseph Subaru in Florence you won't be disappointed.
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May 2023 by Alyssa Schulte
Great dealership! Scott made the leasing process so easy and efficient. They have great selection and a streamlined reservation system for the vehicles. They were transparent and up front with costs and fees. So happy with my new crosstrek!
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April 2023 by Joseph Stone
I recently ddressed an inquiry with the General Manager, and the issue was promptly addressed.In addition, I have received good customer service through the past years of vehicle ownership. I enjoy their express oil change service and overall I would say that they appear more transparent than other car dealerships/vehicle brands.
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March 2023 by Karen Geier
Great employees! Their love for dogs and welcoming pets is the best! Thanks for all the pets, love, and toys. Our rescue Jerrbear didn’t want to leave.
