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November 2023 by Marty Scott
Outstanding customer service these guys provided us with great knowledge of the Hyundai PALISADE. With Carrie Hyundai and they made the process easy and stress-free. Highly recommend Bill and his team or purchase from these guys again.
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October 2023 by Ross Gentry
I have changed my review from a 2 star to a 5 star due to recent events.8 months ago I bought 4 tires from Kerry Hyundai. I had a leak on one of them on 10/19/23. They found a hole punctured in the bead and said someone improperly installed or removed that tire.After some miscommunication on both sides, I didn't clarify that Kerry Hyundai was the one I bought the tires from. They thought I had gotten the tires from Columbia Hyundai in Cincinnati.After some phone calls and clearing up any misunderstanding, Kerry Hyundia refunded the tire I purchased to replace the damaged one. While the hassle was unfortunate, the end result was respectful to me.My opinion of Kerry Hyundai has changed for the better and I will continue to include them as one of my dealerships I bring my Veloster N to. I have brought the car to Kerry in the past and previous experiences were better, but this experience showed me that Kerry Hyundai can go above and beyond than what other dealerships do.I will now recommend Kerry to any family or friends who have Hyundai vehicles as I now can confidently bring my own vehicle to them.I do wanna personally thank Patrick Edwards (Service Advisor at Kerry Hyundai) for helping with this whole ordeal. He did everything as best as he could within the limits of what he was allowed to.
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October 2023 by Mandy Cummins
Very thorough! Brent was so knowledgeable of their stock and really listened to what I was looking for. He helped me find the perfect car fit for me! Then he spent much time teaching me all the things about my car, as well as following back up with me after my purchase to see if I had questions or concerns. The best customer service!
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October 2023 by Jon Pinnola
I absolutely love my new used vehicle! Ryan was fantastic and super easy to work with. The manager gave me the price that we were looking for. We were in and out in less than a couple of hours. This is our 3rd vehicle purchase and we will definitely be back for our fourth.
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October 2023 by R Z
Kerry Hyundai was the 3rd dealership we stopped at on our day of car shopping. It was late in the afternoon and we were tired of inexperienced sales associates, low-balled trade in value, and inability to find the exact vehicle we wanted in the color we wanted. I called ahead to Kerry and spoke with Dave Shaw, who told us he had the vehicle we were looking for on the lot. On arrival, Dave greeted us, was an experienced sales person, and was extremely professional and motivated. We test drove our new Hyundai Santa Fe knowing we were going to purchase it. Now came the sale, which in the past has been a grueling 3 hour experience. We were in and out with our new Santa Fe (with a full tank of gas) in just over an hour, and that was due to our vehicle being so brand new it needed to be prepped before we could take it off the lot. It literally came off the transport the day prior. Kerry Hyundai, and Dave Shaw, gave us a different car buying experience...the dealership was clean, comfortable, and the staff, from Dave up to the Sales Manager and Finance Manager, were all cordial, professional, and efficient. We will recommend Kerry to our friends and family, and we will shop that auto group in the future. Thanks Kerry Hyundai!
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October 2023 by Sarah Watson
Buying our new car here was so easy and stress free. Elijah was super helpful and offered to call us when a car matching our budget and needs came in and even reserved it for us at no cost once we decided that we’d rather not wait. They made the process very easy and he made sure we understood all of our options before we finalized the sale. 100% will buy again!
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October 2023 by Michelle Hensley
Justin is by far the best car salesman I have ever dealt with. He has made this experience amazing. I am a first time car buyer and I would recommend anyone experiencing doubt to speak to Justin. I was able to purchase a 2024 with no regret with the help of Justin. Thank you so much I am forever greatful.
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October 2023 by April Williams
It took a month and a half for an appointment, then another month and a half for my vehicle repair and communication was almost non existent. I had to drive out there after my vehicle had been there for a month just to talk to someone. They told me on Thursday my vehicle would be ready on Monday, then called me on Friday at 5pm to try and charge me with another $1000 repair with an issue that didn't exist before. Once I got my vehicle back, I had my mechanic look at it, and the part the dealership said was bad, wasn't bad. They just didn't tighten the clamps. Go somewhere else for repairs. Salesman were very nice and personable though.
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September 2023 by Michael Scott
The service department is the worse l've ever seen. They are making me wait 2 months to take and picture of the paint bubbling on my trunk of my 2018 sonota. Hyundai USA has approved the repair and given me a case#. Kerry would not even look at the paper. They do not do warranty service in a timely manner. I was told even if the car was broke down I would have to wait months to have it looked at. They will sell you a car that day but won't fix it for months. It took six months to get a memory seat fixed under the warranty. The service manager won't return your call and scrugg his shoulders when I asked him why.
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September 2023 by Robert Parish
everyone i worked with was kind, enthusiastic, and knowledgeable. no stress, no headaches, just clean cars and nice people.
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September 2023 by TRU VILLE
Chargepoint DC fast chargers at this location. When my time comes to get a new ioniq, it will be from Kerry. And i live in Louisville
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September 2023 by Jessica Henwood
Bill was our sales guy. He was very knowledgeable, listen to our wants and needs and got the job done. They were all very friendly, and made the experience fun and not painful…lolWill always go back!!
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September 2023 by Steve Miller
Absolutely the best experience at any car dealership that I have ever been to in my 72 years. Justin was very professional knowledgeable and friendly. He is what I would call a professional car salesman. I would recommend this dealership to anyone interested in buying a car.
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September 2023 by Dara Ramsey
Dave was our salesman and never pressured us!! It was hard to believe but he showed us what to look for and left us alone. When we found what we were looking for he took the sticker to the manager and came back with a very reasonable price. We will definitely go back!!
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August 2023 by angela mason
I had a fantastic time purchasing my new car, my salesperson was knowledgeable, hard working, he listened to what I needed and found the perfect car for me. I am very happy with my new car and my wonderful experience with everyone involved that made me comfortable and respected. I would recommend Kerry Nissan and my salesperson Jamaine Mason. I also meet the general manager and he was very delightful. I had a very good experience ? ☺️ ?
