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February 2024 by Annabelle Saner
I am going to say this right now. The Kroger on Mall road has employees that want to take half of the money off of the gift cards.
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February 2024 by Tina Calhoun
Shelves stocked. No wait at checkout.
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January 2024 by Patsy Hensley
Ordered a cake. It had no decorations at all, only writing. Very generic! Had to try to find something to put on cake before party. Charge $25 for an iced cake. NEVER AGAIN
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January 2024 by Brian Gray
Good to be back home in the midwest after 25 years away. I was really excited by the 3 full row of chips and snacks and dipping cheese as far as the eye can see. This is not readily available on the coast. Cherish it!
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December 2023 by Hailey Poe
Young man named José assisted me in self check out and was exceptional! Most polite customer service I’ve ever received and a positive attitude even though I was having trouble.
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December 2023 by KP G
Clean, well maintained. Easy to park. Have florist, minute clinic and sushi - which are not always available in all Krogers. The Starbucks location inside the store also allows you to order ahead.Near the Starbucks there is a small seating area.
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November 2023 by donna chumley
It was my birthday and my husband went in to get me a cake. He could find nobody to even write my name on it and it was between 3 and 4 on a Friday..rediculous! The cake itself was yummy but come on bakery department ?
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October 2023 by impailer79
I LOATH the quick list workers!! They push their carts around the store without any regard to physical customers! Also MY GOD THIS PLACE STINKS!
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October 2023 by Jonathan Luke
Pharmacy lines are ridiculous... Switching to Amazon Rx. Over it!
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September 2023 by Meg Scherer
I was in the Mall Rd Kroger 2 weeks ago and again last night and saw the same girl working the self check out. Both times, and grant you that 2 weeks ago was early Sept, she had on Halloween face paint that i thought to be pretty scary and creepy, and little devil horns on her head. We're not even close to Halloween, and personally, I find the makeup to be very out of place and unnecessary. I guess Kroger has no dress code for their employees? You'd think they would have a company image to uphold, but apparently not. To me, her face paint would be scary enough to scare a small child. Also, I passed her by as she was walking away from a fellow employee and all I heard were cuss words coming from her mouth. If you want to get rid of an employee, get rid of her, not the autistic or special needs kid that is trying their best to deal with the public and learn job skills. Guess I'll be going down the road to Union. They always have more in stock anyway.
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September 2023 by Sher O
On Sept 7, I arrived at the Krogers on mall road right before the customer service desk was closing. As I walked up to the deck one of the male associates slammed the close sign down and obnoxiously said “closed” I find his behavior very rude considering that he’s working in customer service. The other associates I’ve encountered are usually helpful and kind.
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August 2023 by Rueben Ramirez
This Kroger has the best produce we’ve been able to find in the immediate area.They also sell 5 gallon water bottles (something surprisingly difficult to find in other places in the area)
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August 2023 by Hannah
Produce has been awful lately. Some potatoes we picked up came spoiled as well as the asparagus. What's happening? I'm going to have to start going elsewhere for anything other than apples.
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July 2023 by William McEntyre
How date you fire a child with autisim because he was shy and "did not greet every customer" or "he was not speaking loud enough". Kroger is really showing its true colors that it hates people with disabilities. What's next are you gonna take the wheelchair ramps away or push down an old lady. Very disappointed in you guys. I'll have to add you didn't even write this kid up. With the power of social media I will be getting everyone to go to Walmart.
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July 2023 by Matt Foltz
Horrific. Not only do lanes get long while multiple supervisors watch from behind and refuse to help but now they terminate a special needs child because he has social anxiety and is not vocal enough while greeting customers. How dare you??!!! Absolutely disgusting!!!! Choose for yourself but I will not give this establishment one cent.