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November 2023 by Taeyah Deskins
Cancelled my membership. Must be unfriendly and rude to work here. Feels like they try to scam me every time I walk in the door. Looks like my first review has been deleted on google and Facebook. Macy the new manager does not set a good standard of professionalism for staff.Service: Tanning
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August 2023 by Sheila Courtney
Scam will quote one price, then raise the price telling you the previous price was a promotion. Not to mention they never show up on time to open the store. Poorly ran ? will be cancelling after like two weeks . RidiculousService: Spray tanning
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April 2023 by Steve Remley
This needs to be said IMO. I've been frequenting this establishment for at least 15 years. And the current manager, Nicole, of this place is easily one of the best young administrators I've ever met. Excellent people skills, efficient management, and always knows your name with a smile. And that's how you're supposed to do it. Very impressed with this young woman.Service: Tanning
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April 2023 by Kasarra W
Love this place. Always fair, great price and you’ll love these beds
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December 2022 by Roxxie
Sadly, a new "manager" macy, i think thats her name, has taken over....never smiled very rude!!!Burlington will definitely lose business!
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October 2022 by Christina Swanson
Love the beds, they are hot, they have bronzing beds, red beds, blue beds, stand up beds, they also have mystic tan and another spray tan I forget the name but the mystic tan lasts way longer! The color is amazing! I love this place!
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September 2022 by Michaela M.
I love this palm beach tan. They have a lot of negative reviews and I was worried but I was so pleasantly surprised. I've never been, and came for a spray tan and the girl at the counter was so helpful, she told me about all the add ons but didn't pressure me at all to buy them, she gave me great advice and walked me through all the steps and told me how to make my tan last longer. She seemed to be the only one there and was efficient with customers coming and going. She talked me into getting a membership ( I didn't feel pressured). My tan looks amazing and I'm happy with the formula she picked for me and my skin tone. The only reason it's not getting 5 stars is because of the prices which I know the workers don't control, they don't set the prices so it's nothing against this specific location
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August 2022 by Amy P.
Can't say how disappointed I am in my last and final experience here. My monthly fee would kept getting declined and I would pay in store due to no fault of mine. Upon investigation,.. they had my address from 7 years ago causing the card to decline. Crazy... because they literally ask for ID every time you tan. I called the DM back,- she never returned my call. The staff didn't seem to care if I didn't sign up again either.. I'm happily driving across town to Total Tan - WHO IS MUCH CLEANER AND NICER. Save yourself some aggravation and shop your tans local. This place needs a serious deep clean and has zero customer service.
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June 2022 by Dave Erden
The 2 very nice ladies where very awesome they know what there doing will return
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June 2022 by Alex D.
UNDERCOVER BOSS NEEDED!! Honestly I'm flabbergasted at the customer service...could it be any WORSE!?! I seriously am wondering what hiring qualifications you have to have, one of them is not a welcoming personality ...every time I go there it's a drag to talk to the workers because they are always short and rude. I don't understand, today I tried to be the bigger person and start conversation with them about my tanning experience and I was blatantly ignored ...like seriously no reaction. WHAT IS HAPPENING...it's so bad I feel like it's not even real life. It's serious negativity...so happy I'm only in there 10 minutes tops. Looking for a new place to tan...
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May 2022 by Vera C.
Every time this spring that I have been there I get the extra spray on my legs , so far my legs have been different shades , and nobody seems to know how to fix that so I waited a week and went back and got the same thing the people are very friendly but not very knowledgeable as to how to fix a problem I also pay for extra dark and I am not getting extra dark I too am thinking of opting out ! Not worth the money
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April 2022 by K C
HOW CAN YOU OPERATE A BUSINESS AND NEVER ANSWER YOUR PHONE?
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February 2022 by Mercedies Robinson
I love this place,it's my second home....the girls are awesome that work there.....very clean and friendly....
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February 2022 by Kimberly Purcell-Ransdell
Beds are great and always very clean.
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December 2021 by Jake Burdine
Worst customer service I’ve ever experienced.And if you see from the reply, it is a copied and pasted on every other negative review. Like talking to a robot. The problem with this Palm Beach Tan starts with poor management and then carry’s over to the employees.Service: Tanning
