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March 2024 by Bethany McCraney
Wonderful food! Great service and a clean atmosphere! Their Reuben sandwich is wonderful!!!!!
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March 2024 by Scooby Doo
You're NEVER felt welcomed there.The First response you receive is when you're placing an ordering, and it's, "for here or to go".You're never properly greeted with something along the lines like, "hello, thank you for choosing Pen Station, how can we help/serve you today".Restaurant is kept fairly clean between rushes, and food is normally hot and tasty.Occasionally the staff is very immature/childish behavior, for they like to mock customers behind their backs.
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March 2024 by shank davis
Food was not that good fries were old n cold and
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February 2024 by Christina Ingram
Came here for the second night in a row and there I stood waiting and was just ignored while people that work here didn’t say hello or address me they kept their backs turned and just kept talking and cooking I was wondering why it felt so awkward an no directions. There’s young kids working here and they need more training on customer service and hospitality because the food is good
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December 2023 by Theresa Rose
They actually got our order correct, considering we had to order a specialty version of their menu items due to allergies.
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December 2023 by Franklin Porter
Terrible staff but bc h of lazy people standing around doin nothing I got a to go order and got hone and sobeone put a whole lot of salt in my sub I couldn’t even eat it the girl waiting on me was very cocky an when I complained and got ready to leave she said don’t let tge door hit you in tge ass I will never go in there again and I can’t wait to talk to corporate tommorow
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December 2023 by Travis Smith
Good food, just a little too greasy.
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December 2023 by Megan McKinley
First time at this location. I was a little nervous at first. Employees were friendly & greeted us when we walked in and were patient with us when we didn't know where to order & then pay (two different spots). Some signage for that might be helpful for new customers. Food was delicious. Fresh-squeezed lemonade was yummy! Menu was clear & easy to read.Parking: Plenty of spotsWheelchair accessibility: Has accesible parking spots.
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November 2023 by Cat Wall
Good subs . Some of there worker’s aren’t very friendly.
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October 2023 by belinda Reynolds
Very light meat on sandwich and fries were about 1 to 2 inches. Worse meal I have ever had at a Penn Station we won't be back to this location.
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October 2023 by Janee Calloway
This location took 20$ off my card through their online portal and said they had no order from me. When I called the restaurant they were really no help and just act like oh well it happens all the time. This is not a way for people to treat customers that work hard for their money, and of course my money has still not been replaced. Very bad service.
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August 2023 by foxy
This place used to be better. Skimping on what they used to put on the bread!!! Prices still high! They used to add extra fries because they are cooked to order, have not last 2 visits. $20 for a sub and fries. Gotten to expensive for me. Even now and then. They no longer even offer any coupons. For those like me that would use them!
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July 2023 by Nathaniel Bauer
I haven’t been in years. Tried it today and nothing has changed since the last time. Dirty and nasty food. For $61 for 5 people to eat I expected a lot more than what we
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July 2023 by Joseph
Absolutely the worst penn station I’ve ever been to staff is rude the food was disgusting no sauce and overcooked touching the raw meat the the bread after it’s cooked with same gloves and inside is disgusting.. go to any location but this
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June 2023 by Wayne Guilliams
Came in at 9:20 pm and was expecting bad service because that seems to be standard these days but that was not the case. The ladies working the grill nailed our cheesesteak and the fries were fresh and really good. Best experience I’ve had at Penn station in a long time.
