-
March 2024 by Dennis Fessler
Very helpful.
-
March 2024 by David Merfert
Excellent location very easy to get to. The representative we spoke with to start our spot was amazing, we had another spot set up we went there, and the person we spoke with wasn't there so we had to wait for them to come back. Literally made one call leaving there to this storage lot, and the agent was super quick, friendly, and was willing to answer any questions, or anything we needed, or anything she could to accommodate our needs.
-
March 2024 by Gary Vanover
Amber is very helpful and nice.
-
March 2024 by Patrick Kendall
Public Storage on Industrial Rd is Great! Office staff is a pleasure to work with. Amber is a Rockstar! The grounds are always clutter free and maintained. Billing and payments are easy in the office or on the app. The app is great for unlocking the gate. Thank you.
-
February 2024 by Tonya Garner
This is about a lady named Amber I absolutely love talking to her she's got high spirits she has helped me through a lot of situations,I thought was hopeless. And thank you Amber for helping me.. you guys are awesome and I would totally recommend you 100%
-
February 2024 by Daniel Mulvihill
Amber has been a big help with helping me throughout this whole experience. She is a true asset to this company! Thank you.
-
February 2024 by Andrew Garratt
Amber was refered to me by one of your CS rep who was not helpful.....Got hold of Amber and she took charge, explained the process and was the most helpful employee I talked to this morning in my attempt to fix my issue ..... give this girl a raise valued employee should be praised Amber is top notch
-
February 2024 by Brittany O.
Amber at industrial location was very helpful and made everything so easy for me! Definitely recommend going to this location!
-
February 2024 by Steve Foltz
I had a great conversation with Amber today and only she is part of the office staff at the Industrial Road location she solved and helped my problem that I was having and took care of it like a professional you don't get that very many places and so if you're doing business or have questions with Industrial Road Public Storage you will be happy I'm glad that you picked this location
-
February 2024 by Napoleon Maddox
Amber was helpful and efficient.
-
February 2024 by VariableSoap314
This location is amazing. We rented a unit there years ago and we went back this time, bc the customer service is always amazing. This time around Amber has been helping us and she’s super knowledgeable and friendly. And she is willing to help in any way she possibly can. She is always super friendly any time I speak with her. And she also has a great personality! If you need a storage unit, definitely consider using Public Storage!
-
February 2024 by Eric Sagong
I had a great experience with the Public Storage location on Industrial Rd. in Florence, KY. I'd like to give a special shout-out to Amber, who was extremely friendly, responsive, and professional in handling the rental of my RV space as well as drive-up storage unit!
-
February 2024 by Kristina Taylor
She is the best and great customer service
-
January 2024 by Sydney Raquelle
This place is DIRTY!!!! We were looking for a quick storage unit, and they had one open. When we went to move in, there was MOLD and the ceiling interior was falling on the floor leaving behind a sticky residue. This place is known for having MICE and BUG infestations!!! It was so nasty, as were the people at the front counter! That should’ve been the first red flag. We decided to never move in, and since they suck at answering their phones, they never marked us moved out!!! Couldn’t get a hold of ANYONE!!! Sent a collections bill. This place is the definition of trashy, please save yourself the trouble and go with CubeSmart in Florence right down the street instead!!! They’re cleaner!
-
December 2023 by Michael Penick
Dealing with amber was very quick and just as easy, she was helpful and had many questions to make sure we were satisfied. It Was my first storage rental and I would recommend it many more times. Lovely people
