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September 2021 by Kenneth Mcpherson
I got to my appointment early in out fast very friendly staff and knowledgeable.
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March 2021 by Terry Hoffman
Got break estimate for 2012 srx $ 900.00 + with rotors. Person was cordial.
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December 2020 by Richard Hanser
They were busy . They work me in. I like doing business with independent people
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June 2020 by Bob Volmer
This place wasn't the cheapest and they weren't even the close to the most expensive. I feel like I received a great deal on the tires and install. The service was quick and friendly. They have open WIFI available to use which was great for me because I was able to do some work while I waited for my vehicle. I will be back to have tires for another vehicle very soon.
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April 2020 by Matt Raszmann
I have been going to Richwood Automotive for about 15 years. They have always treated me right. They are honest and do good work. I highly recommend them.
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March 2020 by Angela Marie Fessler
I was charged $1000 to do my breaks, which included rear pads, 2 calibers, 2 rotors, break hose, hydraulic hose, fluid, flushing, and labor. And my car is not 100% fixed. It's safe to drive but to have fully fixed my breaks it was going to be $1400.
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February 2020 by Ciara Walker Martin
We had bad luck with our previous tires and decided to get new rims and tires. This location went above and beyond. GREAT customer service. Employees seem very knowledgeable and honest. My husband and I were very pleased with the communication from the staff and efforts on top of the job well done on our vehicle. We 100% recommend this place.
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January 2020 by Kari S.
We have been seeing Pete at Richwood since we moved here in 2017. While they may not be as speedy as other places they have done follow up repairs on both of our vehicles after they were seen at the dealership and still not fixed correctly with the extended warranty. We have done away with warranty extensions and just bring them here. We appreciate their attempts for solutions that are small first before moving on to more expensive options. There have been a couple of things that they do not have the ability to fix and that's the only reason we gave them 4 stars.
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September 2019 by Nikki Q Gegner
The people was really nice
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June 2019 by David Andrew Weissenberg
Great work fixing the A/C on my Chevy Cruze!
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September 2018 by Travis Moore
Had a flat on our way to visit family. I put on my spare tire and went to Richwood Automotive/Goodyear to get it looked at and repaired if possible. We walked in with our 10 month old daughter and explained the situation. To my surprise we were quickly informed by the woman behind the counter that they didn't have time to look at it. We were completely dismissed and it only would have been a 10-15 min job. I ended up stopping at the auto zone nearby, but buying a plug kit, and repairing it myself in a gas station parking lot. I guess plugging a tire doesn't cost enough to justify helping an out of town family.
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September 2018 by Davis McGregor
Good work. Usually takes a little longer but never turned me away
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February 2018 by Chase Huddleston
Juanita is the most helpful person I have ever dealt with. Will be coming here for all my automotive needs.
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November 2017 by Mimi
These guys bailed me out of a serious jam. I was in from out of town and having issues with my car shaking and oil light coming on. After calling other places who were downright rude and unhelpful, these guys went above and beyond to take care of me. They were patient with me even though I kept calling them worried about my car. I appreciate being treated with respect, not all car places are so nice to women. Car is running much better now and issues seem to be fixed. Thanks you guys and I wish y'all were in my hometown.
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September 2017 by L Main
My experience with this Goodyear is from several years ago. Perhaps management or practices have changed. However, I went in with a flat tire to get it plugged. I was told the nail was "too close" to the tread to be plugged and that I would need a new tire, possibly 4 for even wear issues. Went to another shop and they had it plugged in 15 minutes for $20. I've been driving on that plugged tire for well over 2 years. Despite my warnings, my roommate went in for a cheap oil change and was told she needed all kinds of work. Knowing my experience she took it to another shop who told her everything was perfectly fine, she has had no problems since with the supposed issues.