-
October 2023 by Dan Flanagan
They have always done top notch work on my vehicles. They are friendly and professional. I hsve always been satisfied with the bill because they don't fix things that don't need to be fixed. They have towed a few cars for me as well. Fast and the cheapest I've ever gotten anywhere. I recommend them highly.
-
October 2023 by sam forlenza
Rider's Automotive did a great job on our brakes! They are honest, fair-priced, and trustworthy which is hard to come by in the automotive repair industry. Rider's earned a new customer... Thank you!Service: Auto brake repair
-
October 2023 by Risha R.
We had some car issues after traveling across the country and I hydroplaned on a rainy day and hit a wall on the freeway in Cincinnati. Mark, the owner, was professional and helpful. He fixed my car while saving me as much as he could on parts. It was a relief to find a local, small business that didn't try to rob me or jerk me around. I highly recommend Rider's Automotive.
-
August 2023 by emma & jaelyn
Ryders was very easy and the process was very smooth Jesse was our tow driver and he was amazing he was kind and very professional. was satisfied he made the whole situation easy. very respectful and nice!
-
August 2023 by Cherie Myers
I cannot say enough things about Rider’s Automotive and how they rescued me and my family on my way to Cincinnati from Louisville. It was definitely a nightmare trip. Unbeknownst to us, my daughter’s car that I was driving was leaking oil everywhere. I75 consumed 5 quarts TWICE after a hose busted. I called Rider’s because they were the first that popped up when I googled plus they had almost 5 stars. Not only did they come tow me quickly, he sent someone in his son’s truck to pick us up and take us to the bridal shower we were headed to. It was super classy and thoughtful. He also stayed past closing time to complete repairs so we could drive back home safely the same day. To my pleasant surprise, they also texted me the next business day to make sure we got home safely. I SO appreciate them and will never forget how they took such great care of us!! Thank you!!
-
August 2023 by LeeAnn Bentley
Needed a tow and Riders came out within 1.5 hours on a Sunday afternoon! Excellent service from our tow driver Jesse. Polite and kind, he made the process as easy as possible. Will definitely use Riders again!
-
August 2023 by Clare Short
JR is awesome, they’ve beat local prices every single time for the same work, they’re efficient and easy to work with. We won’t go anywhere else. We’ve used them for multiple cars, almost 10 repairs, and a tow. 10/10 recommend.Services: Steering & suspension repair
-
July 2023 by Dylan McDaniel
Jesse's commitment to phenomenal customer service will certainly have me returning to this business, should the need arise. He treated my vehicle is if it were his own. Please give this man a raise!
-
July 2023 by Charles Hemphill
Super good people to work with, I was 7 hours from home on vacation and they went above and beyond to get us to a rental car establishment and not to mention had our vehicle repaired within 24 hours. God Bless you all. Highly recommend the professionalism at this business. Thank you!!
-
June 2023 by Michelle Miller
Had a tire blowout on I75 on one of the busiest sections in Florence. It was scary and I didn’t feel safe. AAA sent Rider’s to assist. What a pleasant surprise when I saw a familiar face, Jessie, coming to my rescue. You see Jessie worked for another company when I had a flat about a year ago and helped me out. What are the odds, truly fate?. Thank you Jessie, thank you Rider’s, Jessie is a keeper and thank you AAA for contracting with Rider’s. Everyone reacted quickly to make sure I was safe. Once Jessie arrived I felt so much relief. He made me get in his tow truck to assure my safety, towed my car to a parking lot and changed my tire quickly. Thank You!!!
-
June 2023 by Bernie Zeller
My car died and I had just had a hip replacement two weeks prior and was stuck on the side of the road. The owner’s wife Amy insisted on coming in her personal car to get me to make sure I got home safe and she had her son bring the tow truck for my car. AMAZING that she cared that much!!!! I would recommend this company to anyone!
-
May 2023 by Gen Sicaeros
I was at a rest area with a flat tire, I needed help quickly. I looked up places nearby and they were the nearest, and with excellent ratings. I also looked at other places a mile or so around, but what people were saying about this particular place was what made me pick them. I was skeptical. However, a few minutes into my interaction with them made me comfortable.I swear that one of their mechanics looked like Brad Pitt, except all covered in grease, a little thicker than, but he was definitely Brad Pitt's twin. Hope that is also a selling point!They had me on the road quickly, and I had thought it would cost me like $40 to $50, but it was just $29, I was like "Whaaat!?"Thank you Guys, you saved me! I was able to continue my road trip, and I shall never forget you.Service: Auto tire replacement
-
May 2023 by Patty Chamlee
Jessie came out thru AAA to change my tire. It was a very difficult job because the lug nut covers were swelled in place. It was Very difficult to remove them! He was very patient, persistent, & professional! Excellent service! Highly recommend him!
-
March 2023 by Nathan Schuler
Riders automotive is hands down one of the best shops in the area to get work done, good and honest work and mark is absolutely one of the best mechanics I know, I recommend riders to anyone with an automotive or towing need.Services: Transmission
-
March 2023 by Christina C
AAA sent a tow truck from here when I had a flat Tire. Jessie was super helpful and was able to fill up my tire so I could take it here to get plugged. He called ahead for me and let me know what it would cost. They were able to plug my tire even though they were pretty booked up.Service: Tires
