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October 2023 by Joshua R.
Fantastic customer service. My car had some residue on the roof (it's a sedan), probably from the leaves and pollen that have fallen from the trees. I couldn't get it off on a self-serve car wash, so I paid for their Ultimate Wash ($25). When the car came out, that residue was still on, and I asked them about it. The owner came out and suggested a different sponge - the team got to work, and that stuff came right off! They did a great job, and were super thorough. The inside clean was more than I expected too!I was very impressed. I can't remember the manager's name who introduced himself to me, but I will be back. Great people!
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September 2023 by angela mitchell
Love the fur baby there. They do a good job detailing cars especially with the inflation that has happened. They are friendly and do wonderful work.Services: Auto detailing
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September 2023 by Cathy Prikhodko
I rarely take time to leave reviews but after my first visit, I must! After being disappointed with other businesses in the area, I tried Soft Touch Car Wash for the first time. They totally exceeded my expectations and the owner even took the time to shake my hand and talk to me. Very fair pricing for an amazing experience! I love the fact they’re a local business as well. Will definitely be a repeat customer!Services: Polishing
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August 2023 by Don Deaton
This is by far the best car wash in northern Kentucky. The owner Doug is always there to help out with the kids drying and wiping down your car. I never have spots and the dogs there are the best. Good prices also.
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July 2023 by Katrina McCormick
There are newer carwashes but they cost just as much if not more than this one does. However, HERE you get full service for the same or less. You don't have to clean your own car or spend more money!
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June 2023 by Lafon Benton
This is the second time I’ve used Soft Touch and they did a wonderful job both times! They were very thorough & wiped down everything inside and out. What was even more impressive was that every worker there spoke to me and was polite & thanked me for my business. Excellent customer service, wonderful job on the car—will definitely make this my new “go to” for car washes!Service: Auto interior vacuuming
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February 2023 by mariam mehuron
They are always Wonderful, every time! My car looks brand new after the great job Soft Touch Car Wash does! Best in Greater Cincinnati area! Highly Recommend Them!
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February 2023 by Tina Riley
The car was ok but all the cars all over the place made hard to navigate with our pick up, 8ft bed. They had truck park close to entrance of the wash part and we dropped off the pad trying to avoid hitting it. Folks doing the detailing need to mindful of the traffic and close the door as folks drive by so they don't get hurt and no one has damage to anyone's vehicle. Everyone seemed nice
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February 2023 by Argh Tastic
Friendly staff and fast service. They aren't always prefect on detailing but overall it doesn't matter as the staff and the automated car wash make quick work of dirt and grime.
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January 2023 by Julia Klopp
We got the manager special and my car was disgusting- they even emptied my ash tray. My car looks amazing, they should have rejected me from the start, and I should have tipped more. Beautiful, thank you ?
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January 2023 by Robin S
ALWAYS worth what you pay and more! The staff work so hard and it shows. Today, I had noticed they missed a spot and not only did they fix it but they took the time to talk to me. I can't recommend this place enough!
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January 2023 by Milan Doshi
There is a gentleman named Joe there, and he is the absolute best. He treated us with immense kindness. For him alone, I’d come back!
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December 2022 by Desiree
They were really nice and got you in and out. However my van was super clean besides the back of it. There was still there where I was able to take my finger and draw in it. But the rest of the van was clean they were super nice. They dried off all the glass. And my kid got a kick out of it
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December 2022 by Brad P.
They always do a nice job. If you are in need of a deep clean, they also detail cars!
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October 2022 by Daniele Oliver
Went this morning and the crew was very very thorough. Sometimes it's hit or miss for car washes, but today was a hit. Please keep washing and cleaning inside of cars this way. I will definitely be back.