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July 2023 by LOUISE
Never been here
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July 2023 by Jose Soriano
Hello, I speak Spanish and they were very kind and understanding, they helped me and were patient.
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September 2022 by Peter Sigilai
Amazing services and felt much appreciated .
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January 2022 by J. M
They let people run out to their car and back and tell the 6 other people in line to wait! Give me a break take care of someone else while that rude person gets the document they forgot. Terrible service and they keep closing branches!
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October 2021 by Beth Taylor
I WISH I COULD GIVE THIS US BANK BRANCH ZERO STARS!!!!!I have HAD IT with this US Bank branch! We have numerous accounts with the organization and have been customers for years. I have had my checking account for 7 years that I have NEVER overdrawn until today. It was over drawn last night for a few hours by $34 and I figured since it had never happened before they would give me a "courtesy refund" as they call it. I went to this branch and was told they couldn't do it for some reason, they didn't know why and to call the 1-800 number because one of the workers there had also worked in the call center for 3 years in the past and was able to QUOTE "Overturn anything and everything". I called the call center and 2 different people told me they couldn't refund my fee and they didn't know why. It was an "algorithm" that determind who was eligible and who wasn't.. WHAT??? So, a computer decided I'm not eligible after 7 years in good standing with the bank and a real person can't override that??? HOW TERRIBLE!! Everyone I spoke with at US Bank said they can see why I am frustated, they would be too.. Really?? Then why can't you help me?
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September 2021 by Dawonne “1st of All” Jackson
Had one bad experience at this branch and I avoid it at all cost but I must go in to this branch tomorrow..will update to let you all know how "tings-a-gwan"...
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September 2021 by דוד היינוס
Slower than molasses in an ice storm
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August 2021 by Matt Camper
3 bankers. 1 banker waiting on customers with a line of 7+ people…
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August 2021 by Carlos Espinoza
Always bank here and love using their credit cards but lately is becoming a whole ordeal just to pay their own credit card bill at their locations poor customer service almost want a blood sample to make sure you are the one paying that bill so ridículos.
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May 2021 by Param Patel
I wanted to get some work done there and I was there 20 minutes before they close and when my chance came they made very bogus arguments about why they can’t do it. There were 5 other people waiting behind and their were 2 people working out of which one was just sitting there and using her phone.
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May 2021 by Nik Atkins
Might as well grab some lunch before you wait in line because it will take you 40 minutes just to get to the desk where they will complain about having to help you or ignore you all together
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February 2021 by nicholas brann
wait in line for 45 min to be told they are closing
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January 2021 by Jo Partin
They are very helpful with what ever I have going on with my accounts. I have never had to wait over5 minutes.this is the bank I live in Hebron. We have a us bank but I don’t go to them.
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November 2020 by Bobby Palmer
30 plus min wait ridiculous
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September 2020 by mark dooley
Google needs to be updated for the temporary hours.
