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“Working with Jack Kowalski has been an absolute game-changer. He’s not just an insurance agent—he’s the guy who actually answers the phone, explains everything in plain English, and makes sure you walk away confident about your coverage. Jack took the time to understand my situation, compared different options, and laid out a plan that fit my needs without trying to oversell me.
You can tell he genuinely cares about his clients, and that kind of service is rare these days. If you want someone who’s reliable, knowledgeable, and has your back when life throws surprises, Jack’s your guy.”
“I had a great experience working with Josephine at State Farm. I had a little payment snafu and ended up with a late fee, and she jumped in right away to help me get everything sorted out. She was patient, upbeat, and incredibly helpful - and she was able to get the fee waived, which I really appreciated!
It’s always nice when someone handles things with both competence and kindness. Thank you, Josephine! ?”
“This place is amazing! They have been so helpful and I will forever have house insurance and soon to be auto insurance through them, Marie is super helpful and personable. My grandpa also dealt with them for years and they were always good to him!”
“Mason was great! Fast, knowledgeable, and extremely helpful throughout the entire process. He made everything easy to understand and helped me choose coverage that really fits my family’s needs. Highly recommend!”
“Brad has been my agent for over 15 years. He has a well trained staff working for him. It is reassuring having such a good team looking after you. Brad is very knowledgeable and has always got the right answer. I enjoyed working with him and Amanda. They are truly deserving.”
“I've had State Farm for over a decade, and recently we wanted to add another vehicle to our policy. These guys made it as painless as could be, and also managed to save both of us a decent chunk of change in the process. Totally would recommend.”
“I’ve been with Geico for 5 years and they were trying to screw me over real bad! I got Tanner today on the phone with State Farm and he helped save me so much money. Thank you!”
“Brooke is knowledgeable, patient, and truly cares about their clients. Brooke made the entire process smooth and stress-free, from quotes to final paperwork. I appreciate her honesty and dedication — I wouldn’t trust anyone else with my insurance needs.”
“Kyle was absolutely wonderful today. I was really annoyed with state farm lately and he turned it around. Got everything sorted out and set up within maybe a 7 minute phone call. Thank uou so much again kyle!”
“I couldn't be more pleased with Joe's office. They have been responsive, helpful and awesome. I've had contact with Lori a few times and she is just the sweetest and most helpful person. Plus, my insurance is much cheaper than other quotes I've received, with excellent service. If you need insurance, I couldn't recommend them more!”
“Allison and the team at Camargo did an incredible job to quickly review my current auto and homeowner's insurance and then show me how I could save $1,700 annually by switching to different (highly rated) providers. The new policies offer even better coverage to boot. And I've rarely seen such fast response times to my questions than what Camargo has provided. So glad I reached out to Camargo. Only regret is that I didn't do this 10 years ago!”
“One of the best in the business! My family has been with them for many many years and I recently got on my own policy. Tanner has been so easy to work with throughout the whole process. They are always there to answer any questions, extremely quick to respond, and have very competitive rates. It’s obvious that they truly care about their customers. I would definitely recommend if you’re in the market for home or auto insurance, to go through them.”
“We were referred to Mike Schweppe by a good friend. The process of getting insurance through this agency was a piece of cake. We have some extenuating circumstances but I was treated with kindness and respect. We were also able to obtain an amazing rate. Allie took her time and was patient with me while getting all of our information but not pushy at all. We actually have better insurance for much less and we couldn't be happier. We will be getting our homeowners switched as soon as we can! Thank you guys for being awesome!!”
“We have been customers of Allstate for 43 years and the last 25 years Betty has been our agent. Anytime we need her she is always there and eager to help. She has always been great to work with.
Thank you Betty for everything!”
“I have been a customer of Edwin Youngs State Farm office for over ten years and they live up to the motto. I feel like I am family whenever I have an issue no matter how big or small. Whether it’s an accident or getting a new driver when my son turned 16. Edwin Youngs State Farm office takes care of there customers like family and I am forever grateful to call him my insurance agent.”
“I’ve been with Rick Johnson at State Farm for over 15 years and couldn’t ask for a better agent. He’s always been understanding, helpful, and goes above and beyond—especially during accidents or tight times. Highly recommend!”
“Victoria went above & beyond, did a very thorough research and provided me the best insurance (Auto Owners) with decreased premium and increased coverages for both Auto and Home. She was very knowledgable, courteous, prompt in her responses/follow-ups and patiently answered all my questions.
Thank you for Victoria !”
“Title: Exceptional Service: A Review of the Insurance Agency
I am delighted to share my recent experience with the insurance agency, which exceeded all my expectations. From the moment I walked in, their team demonstrated a level of professionalism and efficiency that truly stood out.
I was in need of assistance with getting my bill paid and catching up on insurance matters, and the staff went above and beyond to help me promptly and effectively. They listened attentively to my concerns and provided clear explanations every step of the way, ensuring that I felt fully supported throughout the process.
What impressed me the most was their remarkable speed and efficiency. Despite my initial apprehension about the complexity of my situation, they swiftly navigated through the paperwork and procedures, making the entire experience hassle-free and convenient.
In addition to their speed, the staff's helpfulness and willingness to assist were truly commendable. They patiently addressed all my inquiries, offering valuable insights and guidance to ensure that I made informed decisions regarding my insurance coverage.
Overall, my interaction with the insurance agency was nothing short of exceptional. Their dedication to customer service and their commitment to resolving my issues in a timely manner left a lasting impression. I wholeheartedly recommend their services to anyone in need of insurance assistance.”
“After our accident Jane and the team were beyond helpful with answering our MANY questions and placing our mind at ease. What stands out the most is how everyone we spoke to at State Farm first asked us if we are okay. This to me means they care from the human aspect first and foremost! Every step was seamless and communication as a whole was top notch.”
“John hosted a nice, open house today for his employee Barb Morgan to honor her 42 years of service to State Farm and State Farm agents in NKy. No one more deserving of this recognition as she is retiring. Thank you John for doing this for her!!”
“We’ve been customers of Bob’s for more than 30 years and would never think of going anywhere else. He and his team are so responsive, knowledgeable and a pleasure to work with! I would highly recommend Bob as an agent!”
Open 24 hours
3593 Westwood Northern Blvd, Cincinnati
Insurance
“It was easy to get started; I just called and told the agent what I needed, gave them my info, and got a quote. Nick kept in touch with me until I was ready to start the plan. Also, he had saved everything we had previously discussed, so it took about 10 mins to finish up.
Best sign-up service I have had with an insurance company!”
“I've been a customer for over 30 years and have always trusted Tim Zinser and his associates to find the best car and home insurance rates for me. They have superior customer service, and respond quickly to any inquiries or accident issues.”
“Exceptional service! I’ve been a customer of Andy’s since 2014. I can always get an appointment fast, processing of the taxes is just as fast. Andy takes the time to explain your tax results and is honest in answering all my questions. I’ve even had a last minute appointment with Brianna who did a fantastic job. The staff is wonderful and this is the only place I’ll ever go for all my tax needs!”
“Very friendly and knowledgeable agents. They were able to cut my boyfriend’s car insurance in half while upping his coverage at the same time. I would highly recommend.”
“My basement flooded because a pipe broke. Called Allstate insurance and the next day there were lots of men ready to fix the problem. I’ve been a fan of Allstate every sense”
“Mike Cappel has always been accessible when I need him and he has been a partner to me with my rentals properties, home and auto. I really appreciate having someone like Mike Cappel to bounce ideas off of for all of my insurance needs.”
“Connie Coots is the best Allstate agent in NKY, possibly in all of KY! Her attention to detail, patience and assistance is OUTSTANDING. I cannot recommend her enough. If you're looking for an Allstate agent in NKY, look no further. She is the best!”
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“I've been with State Farm since I started driving in 1996 in Ohio. When I got married and moved to NKY in 2003 I needed to move to a KY insurance agent. I reached out to several agents that were barely willing to give 23 year old me the time of day. Sheila happily helped us navigate through the move; car insurance, home insurance etc. 3 homes, 20 cars, 2 kids later I can only offer praise for how the team there has helped through every change and claim to make it easy.”