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April 2024 by Rondalyn Curtis
Ordered an iced caramel macchiato. Cup lined to caramel. What I got was a very sad attempt. Highly disappointed. Not to mention the ratio was way off and it’s disgusting.
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April 2024 by Jesus Hernandez
On Thursday 4/4/24 at 3:45pm I came to the store to try to get a drink, there were 3 employees, 2 of them noticed I was there but nobody said nothing to me, no even letting me know that they were busy, after 2min waiting I decided to walk away since nobody could take my order…
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December 2023 by Scott Needleman
Bad customer service. Pointed out a mistake on my teammates order. Lady working just said, oh well and wouldn't fix it!
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December 2023 by Tammy Johnson
I stopped bu this morning ti get a holiday coffee and they were out. So I ordered a different flavor and they were out of that one too! I walked off!! You may want to cover up the flavors that you are out of!!
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November 2023 by Brad Anderson
Kind of a joke operation. Nitro cold brew is poured out of a jug!
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September 2023 by Ryan Creswell
Don’t go to this Starbucks. The guy taking orders had no idea what he was doing and didn’t have a trainer and the girl making the drinks made the wrong size and then claimed I ordered the smaller size. I didn’t get my receipt so I couldn’t prove her wrong but I paid $6 and got a small beverage. I know prices have gone up but I hope not that much.
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September 2023 by Krysten Hansen
PSL came out not even a week ago and they are already out of all the seasonal drinks. You would think there would be better preparation for the busy fall season. The employees are consistently rude and the place is always a mess. The only reason I go to this location is for convenience, but I’ll be making the drive to Crestview from now on.
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September 2023 by Savannah Cook-Pelster
The big blonde cashier has been sitting on the clock for about a week now with a "non working" register while drinking drinks and giving free drinks to her friends. She ignores you while she makes drinks for herself and her friends and talks with them. Then after 10 min will THEN tell you they are closed. She has literally been getting paid to sit there and say they are closed and for her to drink free drinks. She cursed me out and had security kick me out of kroger when I pointed out she needs to just close the store and leave if nothing is working for the past week. She's basically stealing company food and drinks while getting paid to do nothing
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June 2023 by Celeste R
Very hositle. Tried to get a drink, but this store doesn't take the qr code to pay. This was the only way i could pay, so I just said i wouldn't get anything and said thank you. As i was walking away, they started laughing at me. Is it really that funny? Don't recommend it unless you want to get made fun of. Specifically, the one with brown hair ponytail and glasses and maybe the blonde, too. Oh, AND the same one with glasses ignored a line at the register because she was on a phone call, not a call from the work phone but her cell phone.
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May 2023 by Cadence Grueter
EVERYTIME I GO TO THIS STARBUCKS ITS DISGUSTING . Save yourself money and go to a different Starbucks because these Starbucks workers will do anything to mess up a drink.
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May 2023 by Ambrielle theis
I’m so upset I’ve came here before and they make my drink fine today I came and got a caramel ribbon crunch frappe and it’s got chunks of ice in it it’s melted at the bottom and not even sweet it tastes like water I took a picture look how weird it looks. Also we’re in a hurry so I can’t stop no where else.
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March 2023 by Kayla Dixon
Efficient. Got what I ordered. It was pretty ok.
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March 2023 by haleigh cain
This Starbucks messes up my very simple order every single time I go, I get the same thing 2 Carmel frappacino with extra Carmel and ONE with no whip that last part “no whip cream” seems to be very challenging for them even tho it’s on the label they either put no whip on both or vise versa they do this same thing with the extra Carmel I just don’t understand how hard this drink can be for them to continuously make these very lazy mistakes Starbucks cost way too much for them to not take the time out to make the drink correctly because they’re too busy goofing off with the other coworkers to read the label and it’s very annoying having to scrape the whip and or tell them they made my drink wrong because they’re too busy doing who knows what instead of looking at the label on the drink they’re currently working on, I would only bust the Florence location but it’s very far out just very disappointing this happenes literally…every…trip… !!!!!
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February 2023 by Hailey Roberts
Starbuck is awesome but when they updated thier app and you have to pay for that reload gift card my drink cost 25 dollars today
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February 2023 by Daniel Johnson Jr
The bistro area where you would sit has been taken over by the Pickup team