September 2023 by Linda Albert
This store couldn't take my package but the guy was super friendly and nice. I use a cane and he carried my package out to my car for me! Gentleman!!
August 2023 by Rose Gontkovsky
I used Safe Ship yesterday to move from Southgate to Northside in Cincinnati. They were outstanding! The three guys were friendly and accommodating, very thorough and professional. Really good rate for the move too. I highly recommend them!!!SUPPORT LOCAL BUSINESSES
July 2023 by Lauren Howard
Great service and AWESOME care! I needed to ship a large item that came from my family’s house in Cincinnati. It was too large to take on the plane to my house in NC, so we needed to find a store who would ship it back. Since this was a family piece and irreplaceable, I was nervous to just take it to any shipping store. We took a chance and googled FedEx stores and stumbled upon Safe Ship. Not only did they greet us when we came in, but they understood how important the item was and TRULY took care of the item. When I say care…when it got delivered to NC (where we shipped it to)…and I saw the wrapping, I was over the moon happy to see how much wrapping and packaging they put on and around my item. It shipped and was packed beautifully! Thank you Safe Ship! HIGHLY recommend!
June 2023 by Ben Lanich
I have used Safe Ship NKY many times for all my shipping needs. However, I was completely surprised to learn that they also offer residential and commercial moving services. When inquiring about lifting straps to attempt to move a large King adjustable bed, Elliot and Mason told me that they could have their team right over to move this for me. Of course, I took them up on this without hesitation. Bobby and Andrew showed up the same day, efficiently moved the platform to my second floor bedroom and went over and above by setting it up for us. great customer service!It is extremely hard to find this type of service and I would recommend Safe Ship NKY for ALL of your shipping and moving needs. They are a hard working local business that provides great customer service, and their team cares about doing the right thing.
June 2023 by Isaac Hindle
I used Safe Ship for an online estate sale and they absolutely went above any beyond. They picked up my valuable item from the auction site, carefully packaged and quickly shipped with no stress. I would gladly use them again. Thank you Safe Ship!
May 2023 by Jennifer
First time here, just was looking for a good place to drop my packages off. The warm welcome and smiles when I stopped by just completely made my day. Nicest most helpful people working here. Spreading some light and cheer to this world. It makes such a positive big difference. Keep up the great customer service, definitely will be back♥️
April 2023 by Staci Sandhas
Stellar service, great experience. Elliot & Mason are great guys & they deliver THOROUGH customer service. They are knowledgeable, helpful in every way & dapper. They took all the anxiety out of my shipping issues. I recommend this team & establishment with my whole heart. Great experience every single time & with every single issue. A-plus!
March 2023 by Eric Kiser
Our family used Safe Ship NKY for a local move, and it could not have been easier. Everyone was so easy to work with, from Mason in the office to the movers. Very professional, very affordable, and a job well done. They were in and out quickly and efficiently. I highly recommend them to anyone looking for a great moving company, and I will definitely use them again.
March 2023 by Mack Waggoner
By far the kindest people I’ve ever interacted with. Helped me return a package in under 5 minutes and was so hospitable and kind!
February 2023 by edusanbonsai
Safe ship NKY is the best place to rent a U-Haul from! They always provide the most excellent service! Goes above and beyond to make renting easy! I won't rent from anyone else! -Evan Luse
February 2023 by Tracey Termuhlen
We used Safe Ship to help with a one way move and it was such an easy and amazing experience. Mason made the process smooth and he handled all the important details. Pricing was quoted upfront and no surprises. I highly recommend using Safe Ship for all your shipping needs. I will be a continued loyal customer!
January 2023 by larry schultz
I had a bunch of rare interior parts from a vehicle that I needed shipped across the country. The team at Safe Ship Ft. Thomas packaged everything very neatly and everything made it damage free and on time. I was even supplied with a picture of the parts being delivered. I will definitely use these services in the future.
October 2022 by Aunt Deb
One of the best businesses in Ft. Thomas. Mason and Elliot are the most efficient, professional, friendly business owners around. It is like "Cheers" everyone knows your name and glad you are there. Anything that you want safely sent/shipped, this is the place to go!!!!
July 2022 by ashley cramer
The guys at safe ship were so incredibly helpful. They went out of their way to educate us on how to attach our travel trailer. Very friendly, exceptional customer service! Highly recommend :)
July 2022 by Scott G.
My family any I are moving from N.J. to Tennessee, if this isn't stressful enough. We though we would try to hire a moving company to take at least one stressful parts of this move off out shoulders. The reason we went with this company is that they are or portray to be a Veteran owned company. Since I am a Veteran also we decided to go with their company. Thinking that the company would be of military mind and structure. Boy were we wrong, let's get into the down and dirty. All this company is, is a company that gives you a b******* estimate. They then send the business that you think you are getting with them to a broker and you are out of their hands. They pretend that they are there for you, but since they subcontracted it out to they have no say on what happens from there. Our price from safe ship was 12,333$. In the process to get this estimate I gave them a detailed list with measurements not to include clothes and smaller items. We also did a video walk through. So at this time my wife and I felt we were in good hands we signed the contract. NOPE! The move was supposed to be the 25-26 of June. The company they subcontracted to called us the day before and asked if they could come Sunday to pack and Monday to load and drive from there straight to TN, unloading Tuesday. So Sunday 7 non English speaking people show up to house 2 kids under 18 around 12 and 14 of age and a grandmother are included in that 7. They wait outside till another guy who speaks some English shows up. He comes in and says let me see what you have and we will get moving. I walk him through the house. He comes back in with paper work and gives me a price of 25,000$. I am confused, I call safe ship right away. I tell them what is going on, they speak to them, at this time he is unwilling to bend. They have you and they know it, you need to move and they are there. The mover is whining to me that they drove 3 hours from Virginia. I tell him no way, you can leave. This goes round and round between me, safe ship and the movers for 3 hours. Till finally I am beat. We decide to pay 19,000$. Then I find out that these workers aren't from Safes hip or 7 star moving, they are day workers hired from Craigslist. WTF , makes you comfortable doesn't it? The whole time I'm hoping that the packers are honest and not steeling things. They work for 3-4 hours and leave. They say they will finish packing tomorrow as they load truck. Next morning they show up and are there till 7:30 pm. As the day went by they got less and less careful with things, packing was also compromised. Safe ship at this point could care less what is going on. They are telling me what they are taking and what they aren't. They are saying it's to late and they aren't getting paid for this. Then they just leave. There is trash everywhere. You would think 19,000 would at least get you cleaned up at the end. Again Safe ship say there is nothing they can do. Next day the truck arrives at my house in TN. My wife and son are on that end of the move. 2 guys show up from Georgia to unload. Now keep in mind I paid for the premium pack ( take things apart, pack everything and put things together and at least put boxes in correct rooms). Again NOPE they thru everything around then as the day went by unloaded boxes in driveway and left. My son then had to at least get this stuff into garage before night fall. Now did I mention you pay 4$ a cubic foot. My wife starts to unpack, there are boxes full of just packing paper, their trash is even packed in boxes. I'm guessing to make up room in truck. Keeping me from seeing how much room was taken up. Trying to keep it to around the cubic foot that they charged me for. Allot of things are broke. None of the hardware is with the pieces that were taken apart and things are missing. So to wrap things up, horrible service all around. Lots of lies thrown around. This Veteran must have been a real winner, if he let's this happen in his company I wouldn't want him in my military. Probably dishonorable discharged