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October 2023 by Kevin C.
The post office in Alexandria is close and is actually helpful.... go there
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August 2023 by Christa Flores
Best service you can get from a USPS building is here! The guy was so welcoming and nice, also funny ? and he did so well for his 1 week working there! Give him a raise !
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July 2022 by Nathalie Stacy
I cannot even give a star.You stopped coming. I don't even have any mail anymore. It's terrible. My neighbor doesn't either?What is going on?I am going to file a complaint. I am going to post on all Media.What a shame.I am expecting very important mail but you do care.This is totally crazy.
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July 2021 by M B
Nobody yoinks money from this office. If you feel you weren’t giving proper change you need only approach the clerk to file your dispute at the time of your purchase. Try it.
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March 2021 by Alexandre Lacourt
They yoinked my cash
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January 2021 by Sean McKenna
Polite workers
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December 2020 by Terri Vert
The regular girl working there is so knowledgeable and friendly. I couldn’t ask for better service!!
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May 2020 by Michael Ruddy
It takes a month to mail a card to Ireland?
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December 2019 by Gary Cieradkowski
I've lived all over the US, and the Ft Thomas post office is the most efficient and friendliest I've ever experienced. It is a little out of the way for me, so I used to go to either Newport or Highland Heights. I wont be nasty and tell you why those other places should be avoided (I'm sure you can find out with a single trip), but Ft Thomas is worth the extra time. The usual postmistress is very friendly and helpful. She really cares about her customers, something lacking in most USPS post offices. I even saw her outside in an ice storm trying to de-ice the walkway last year so no one would slip. How many other post offices can boast an employee willing to do that? I guess what I'm trying to say is that the Ft Thomas post office is a throwback to the old days of Mr. Zip and "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."
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May 2019 by Candace Padgett
I'm not sure why I'm wasting my time writing this as we all know government employees never get fired but the blonde woman who works here is incredibly rude. A group of us had been standing in line waiting and she announced (rudely) that she was shutting the window at 5 regardless of who was left in line. It's tax day (I didn't even realize it) and I was shipping non-timely items so I stepped out of line to let others hopefully get in before 5, though I'm certain they won't.
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April 2019 by Candace P.
I'm not sure why I'm wasting my time writing this as we all know government employees never get fired but the blonde woman who works here is incredibly rude. A group of us had been standing in line waiting and she announced (rudely) that she was shutting the window at 5 regardless of who was left in line. It's tax day (I didn't even realize it) and I was shipping non-timely items so I stepped out of line to let others hopefully get in before 5, though I'm certain they won't. I'll just ship my packages through FedEx or UPS. The post office wonders why they keep having to raise their prices and this is a prime example. People don't want to deal with blatantly rude employees so they will go out of their way to use another method to mail items and the post office loses business. If it's tax day (or Christmas Eve or whatever), maybe staff another person (they only had one). It's also amazing the employees are paid as much as they are because this one is a clear example of a winning personality (total sarcasm) and our mailman can't even shut our mailbox (or our neighbors). I know if I was this rude or incompetent, I wouldn't have a job.
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March 2019 by Jeremy Shannon
Small location with limited hours compared to other locations, BUT the service is always great. I have never spent much time in line and things go efficiently. Great being able to swing by while I am in town. For all of the grief that the post office gets, shipping a package is way cheaper with USPS than other businesses.
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February 2019 by Cheryl Stidham
Impossible trying to talk to a real person about a lost package.
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November 2018 by Diego Carlos
Nice people that work here. I don't mind going to ship a package even of its out of the way. The workers are very kind. The place itself is small, but it does the job. Good job! I highly recommend going to this post office! Go and check it out!
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September 2018 by kevin welsch
I would like to say what a great job Ellie does at this location. I'm at this location 2 or 3 times a day and Ellie gets me in and out.
