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October 2023 by Tom Sullivan
The service I received at the Ft Wright Tire Discounters was phenomenal !! Everyone works as a team. Great customer service which is hard to find these days. Marty was very helpful and goes out of his way to please his customers. He is a great manager! They do excellent work on all repairs. I strongly recommend the Ft Wright Tire Discounters to others. You will not be disappointed!!!
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October 2023 by Ronald Isaacs
This was only my second visit to this location and it was worth the drive from Florence. Jason/Marty exceeded my expectations and identified a potential problem which he fixed at no added cost to me. Great customer service was observed and experienced today. Great job everyone!!!!
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October 2023 by AJ Bianchi
I've never had a bad experience here. They've always taken care of me. Going above and beyond.One time my I took my old car in because it needed a full driver's side knuckle. During the knuckle repair I got a call that my axle was stripped and I needed that too. Almost doubling my bill. The next morning the manager called me explaining that the axle being stripped was a product of his employee, more than likely and accident and that they were going to install the new axle for no charge and I only had to pay for the knuckle and that was discounted too. I've gone back ever since. Wouldn't go anywhere else.
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October 2023 by Beth Richardson
AJ and Marty were a top notch team this morning! I love the Uber service that is available and I used it. 90 minutes later, it was done and I was able to go on with my day! Thanks again guys!!
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August 2023 by Dave Swanson
These guys are awesome. After the AAA shop down the street booked me 6 hours before, then said they couldn’t get me in, Tire Discounters got me in immediately. They told me they didn’t think I needed an alignment but would check for free with the alignment computer. Got it up, it did need it and I was on my way in 45 minutes.
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August 2023 by Duane Pohlman
This is a great group of dedicated employees! They helped me through every step of the way - without pressure. I bought the best tires and added warranty because I was given all the information and time to decide. THANK YOU!
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July 2023 by Randy Peterson
The service we got from Jason Martin and his team was phenomenal. They were incredibly busy, but so kind and professional, and our brake repairs were done within 3 hours of our appointment. Kudos to Jason and staff.
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June 2023 by johnny babb
Great service, as usual!I really appreciate the team at the Ft. Wright location! Friendly, courteous, and professional! I can’t say enough about their honesty and fairness!
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June 2023 by Cyndi Duncan
On my most recent experience at Tire Discounters I went in to get them to test drive my car after I mistakenly got it serviced at Brakes4Less, and I am glad I did and frankly Im lucky to be ALIVE!WOULD NOT recommend #BRAKES4LESSAFTER SERVICE FOR FRONT BRAKES this was my experience. And my subsequent return visits to #Brakes4Less (4 visits in a week) and concerns fell on deaf ears, they even said that my car is older and that's how older cars brake & the Manager said that he would let his wife drive it! Oh by they way, on my first visit into #Brakes4Less, I was informed that I would need rotors and brakes all around. At that time I told them I COULD afford fronts now and in 2 weeks I would come in for rear brakes. That was the agreed plan. When I left after the front brake job I started experiencing very bad issues . I called and spoke to the Manager and was told to bring it back because the car wasn't driving right and I had smoke coming from wheel well. The following day I did just that not realizing my car could literally catch on fire! Upon getting there they warranty out the front rotors and brakes from the day priors repairs and put in a master cylinder. Upon leaving that time I almost wrecked due to poor braking and cautiously returned to Brake4Less again the next day and again the next day. They bleed the brakes and again dismissed my concerns. Saying they could replace the brake booster but they have drove it and they think it brakes fine for a 2009 model car. (My dad owned vintage cars so I knew that was not right) So I politely left convince it was all in my head and praying when I hit the brakes that my car would stop. BUT IT GOT WORSE AND I NO LONGER HAD FAITH IN #BRAKES4LESSSO... I took my car to #TireDiscounter and ask them to test drive my car and see if they can figure out what #Brakes4Less did WRONG. Upon test driving #TIREDISCOUNTERS MECHANICS agreed that the car braking was dangerous and upon inspection they found that #Brakes4Less didn't bolt the Master Cylinder that was replaced weeks earlier to the dang car! TIRE Discounters bolted master cylinder to car at no charge and it drives and brakes great. I highly recommend #TireDiscounter but you should avoid #Brakes4Less at all cost.SEE attached pic of the missing bolt. Oh and I got my back brakes done at Tire Discounters with NO issues. My brakes are working great now thanks to #TireDiscounterFortWright
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June 2023 by Allen Thornton
Everything was great! I’ve been going to this place forever. Me and my wife’s tires n then our 4 boys tires. Ron n Marty couldn’t be more helpful. Every time calling me earlier than I expected telling me everything is done n ready to go. I always feel confident that everything has been done right n that gives me peace of mind. It’s a great place to get your tires.
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June 2023 by MICHAEL WARMAN
3 years ago I purchased Michelin tires for my van. After 5 service visits I was informed that the tires had two different size tires on the van. The service writer said that they would replace the incorrect tires with current model Michelin tires on the van.When I came in to pick up the van they were charging me for the replacement tires. When I said that I was not supposed to pay for the tires they offered to only charge me at at a 50 % discount. I told them to put the incorrect tires back on my van. So I didn’t get what I paid for for my original purchase and no service technician nor service writer ever noticed the incorrect tires. I now have zero confidence in Tire Discounters to properly provide products and services for my vehicles.
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June 2023 by Jimmy Cropper
The guys fixed my bad wheel bearing in a few hours and ubered me to my office while they did there magic. I could not say enough good things about the staff including the manager who all were very nice and outgoing. You can always tell this company takes care of there people by the way they take care of there customer's.
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June 2023 by Barbara Toebbe
I hit a curb and ended up with 2flat tires. We had the car towed to tire discounters. Without a prior appointment. They were extremely helpful and quickly got the new tires on the car. They even did an alignment. When I went to pick up the car, the man at the desk was very helpful and went out of his way to get me back on the road. I would recommend Tire Discounters to anyone needing tires.
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June 2023 by Killian Deaton
Great customer service. The problem is that the facility is way too small for the amount of business they get, so the wait times are extremely high. I got there close to an hour earlier than my appointment (safety inspection) and it took over two hours for them to be able to get my vehicle on a lift. It isn’t the employee’s fault, it’s the company’s. This location needs a much bigger place to do business. If you do go to this location, plan to get a ride home from somebody and not see your vehicle for at least another full 24 hours
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June 2023 by Jim Buss
Quality service and professionalism. Provided great communication in getting the job done and was friendly and helpful throughout the entire process. I would not recommend anywhere else in town. In particularly, Aaron was fantastic and a joy to work with! Best service in the region.
