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December 2023 by T R
I love this location, friendly, no hassling, honest, works with you, and overall great people
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July 2023 by Bethany Sallee (Country Bumpkin)
Great place been going here to get a lot of my things for years now and I order new and pay it off to buy it. They are very friendly and willing to work with you as well just always be honest with them straight up. Great people working there that made me a very very happy customer ??? I am very thankful for all they went through to try to figure a TV stand to fit my tv and to make sure I was happy!! My opinion they go about and beyond and right now is the best time to go in like I said they have absolutely the best people working there right now so go check them out!! Loyal customer?
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July 2023 by Bain Flood
Let's promise to set a new mattresses almost a month ago haven't heard from them since they will not call back I've been a good customer there for a long time now paid off several things sick of this s*** though somebody needs to do something about the Frankfurt store and and the worker named Joe.
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November 2022 by Kaitlin Ladow
I can say this for sure after I get my stuff paid off that I'm leasing now I won't buy anything else from Aarons I am having a bad experience with them now I'm paying on a stove and all of the burners don't work and they won't fix it so I'll deal with it this time but I promise I won't get anything else from them after this I'm extremely dissatisfied
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October 2022 by T!tan
I walked into Aaron's Rental and I swear it was like walking in and talking to family/good friends. Courtney made sure that I was taken care of and every need was met. Courtney is friendly and inviting and she doesn't act like I am wasting her time.I took a long time picking what I needed but Courtney walked around with me like I was a VIP and gave me space to think. She suggested items and answered every question without making me feel bad.When I was checking out, the manager Tiffany overheard me talk about the Army. She said that since I was a veteran I received additional privileges.I have been to this particular store many times, for nothing, just to look (it is set up so nicely). My son even asks if we can go by.We are new to Frankfort and I thank the employees at Aaron's for treating us with respect.
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September 2022 by Indiana Striper Snipers Inc
The new manager Tiffany is awesome! Xavier, Courtney, and Cheyenne treat customers like family. The store is clean and the delivery/set up process is truly a red carpet experience! A++ rating! Keep up the great work Frankfort!
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January 2022 by Phoenix Kincaid
Got new washer, very great price, 4 months same as CASH. GO SEE THEM
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December 2021 by Terrie Brown
The need for customer service training is an understatement.
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October 2021 by Ric Benson (Lance Goodthrust)
Great service and products and kind and helpful staff who are very knowledgable
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August 2021 by Tim Lewis
The people who work here made it great. I don't remember the guys name, but he was awesome and the manager was too. Very much recommended Aaron's
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July 2021 by Kim Johnson
Maddi was great help today and she went above and beyond to get me what I needed. Thanks!
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June 2021 by billy stoots
Great people there customer service was top notch
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April 2021 by Andi Hat
I'm a current customer with Aaron's and they will work with you on payment's. Nice, friendly staff and I've never had an issue
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March 2021 by Jeremy Reagan
Told them to wait till the end of the month to take out payment . That was ignored and they took it out today. This has happened before at a Louisville store. Completely irritating ?
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March 2021 by Bugsey Siegel 2
There is no point in sending in a complaint to the my experience email because it goes to the store and the gm of the store is the issue
