“The employees are always pleasant and friendly . They offer free mint candies to their customers, and on Fridays they offer free popcorn straight from their own popcorn machine. And the best thing is that you don't have to maintain a specific balance in your accounts and you don't have to pay maintenance fees .”
“Professional... you have a large bank with a small hometown feeling. Everyone knows your name! I highly recommend moving your personal and business accounts to Independence Bank.”
“I had to drive up to Frankfort to handle some personal business at Expree. This is not my credit union, but a share branch. They were so amiable and helpful, especially Tonya, that I have to give them props. 4-star customer service. 4”
“I am a brand new customer. I have a good friend that works here and she got some other employees to work with me. Everybody who helped me set up were so kind and with my severe hearing loss, they treated me very well and took the effort to make sure I understood them. Looking forward to do business with them for years to come.”
8AM - 5PM
1305 US-127, Frankfort8:30AM - 4PM
1220 Old US Highway 127 Road, Frankfort“CCU is top notch service and we were blessed to get James Williams as our loan officer at the Louisville Rd Branch. We were in a tight timeline and James came into the office on his day off (Saturday) just so we could meet to sign papers and keep the process rolling without delay. He is an amazing communicator and kept us up to date on the progress of the loan. Not only would I highly recommend CCU I would recommend reaching out to Mr. Williams. A+++ service.”
Open 24 hours
301 Brighton Park Blvd, Frankfort“So far they have done me right every time some one, some how buys things with my account, this bank gives me back my money and we do a search to see who did it. If they keep up the good work for a year of the date I Open the count, they'll get a 5 star :)”
“I switched to ccu a couple months ago after being with pnc bank and they have been nothing but amazing I had pnc since I was 16 with my first job and over the last year with them they let my account get hacked 3 times by only asking simple questions about me anyone could figure out before giving out my information it’s the complete opposite with ccu they actually take the time to verify it’s actually me there dealing with they care about there customers and there customers money since I’ve been with ccu which has only been a couple months I have nothing but amazing things to say I have recommended them to all the people I know and most have switched ccu will protect you and your money no matter what and they are always there to help. This is hands down the best bank to go to and I highly recommend switching to the if you care about protecting you and your money”
“Went to the drive through and some guy was in front me that obviously wasn’t a customer there and he was trying to cash his welfare check. He only took 15 minutes but the whole time he making out with his boyfriend in the passenger seat. But they took good care of me once he left”
8:30AM - 4PM
264 Versailles Rd, Frankfort“Great locally owned bank! The staff at the Eastside Frankfort branch are wonderful! They always fix my goof ups with lots of patience and friendliness!!UPDATE! I called customer service during an ice storm and Lewis answered! He had miraculously made it into work! I can NOT believe they don't allow him to work from home!? He very patiently helped me straighten out my acct and phone app!! Awesome customer service!!!!”
9AM - 5PM
1309 US-127, Frankfort“I’ve been with PNC for years - someone in another state tried to charge on my card number, and they denied the charges and called me. Lost my debit card? They’ll make me one on the spot. Let be the people in Frankfort but honestly every PNC bank I go into the people are nice. I wish there was a drive by ATM at Kroger, but I can live without out. Love this bank.”
9AM - 4PM
1205 Old US Highway 127 Road, Frankfort8:30AM - 4PM
216 W Main St, Frankfort9AM - 4PM
125 W Main St, Frankfort“Looking for a local bank I chose this one because they had a promotion and I thought what the heck, I need a new bank anyway. All the reviews, I was expecting the absolute worst. Quite the opposite happened and I am impressed with the customer service in this bank.”
8 AM - 4:30 PM
500 Mero Street Mayo-Underwood Building, 2 SW 19, Frankfort8:30AM - 5PM
107 Progress Dr, Frankfort9AM - 5PM
938 Louisville Rd # 201, Frankfort8:30AM - 4PM
130 W Main St, Frankfort
“the girls that work here are so very sweet! they always put a smile on your face even when you’re having a rough day. i definitely recommend coming to this bank! ”