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January 2024 by Saurabh Patel
Staff is not cooperative. I like independence bank.
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November 2023 by Terrill Jackson
Perfection
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October 2023 by Chris Cochran
Great local bank that look at you as more than a number or just another account. Good people and great service.
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October 2022 by Ryan Knoblock
can't even cash a check that is from YOUR BANK!!!! get a clue!
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February 2020 by Israel Wilson
Today I just made another payment on my rent check. The teller that handled the transaction was not welcoming at all. I felt as if I was gendering her. She is very snapping and arrogant. I would not have posted this, but this is the 2nd time I got that feeling and demeanor from her.
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November 2019 by TheWritingIdeal
Don't bank here! You make the money and they decide what you do with it! - My employer gave a printed paycheck to cash for my time at work this week. I take the check to cash it out and put some of it in my account there because I got bills coming out directly from the account and somewhere else. The older lady tells me I'm not technically allowed to do that. I was confused because it's my money, my account and my bills I have to pay separately for. She said it has to be a check from Community Trust Bank in order to do that. I still don't know what she means or maybe she was confused herself. She seemed very scattered-brained to say the least and that's my 'polite' opinion. All I came in there for was a simple paycheck cash-out and a deposit into my CTB account but all I got was a dose of policies that limits how I use my money the same day I recieve it. My payday is Friday not when CTB chooses it to be. I've done contacted corporate about this.
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October 2017 by Dustin Scott
Go see Tom Cranker for all your lending needs!