DICK'S Sporting Goods offers a wide variety of sports equipment and apparel, with selections for many sports. Customers appreciate the helpful staff, especially those who go the extra mile to assist with product choices and resolve issues promptly. The store features a good selection of items, although some customers notice the absence of certain brands like Puma. Shopping experiences can vary; some find the store well-organized, while others are confused by pricing and display setups, such as mismatched sale items and regular-priced merchandise. Service is generally positive, with staff being courteous and knowledgeable, particularly in outdoor and sports equipment sections. However, delivery and setup services handled by third-party providers have been criticized for unprofessional behavior. Overall, the store is seen as a reliable place to find sports gear, with helpful staff and good customer service, making it a preferred first stop for outdoor needs.
People here are always nice and very helpful I go here all the time. If they don’t have it they will try to get it.
May 2025
Absolutely love the store and glad it's in Frankfort!
July 2024
Swimming trunks on the wall regular price. Rack full of same brand on sale. Ones on the wall were same brand and same pattern types just different colors as ones on rack. Makes no since ones on the rack only were on sale. And I've worked and managed in retail. Very confusing.
