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December 2023 by Bradley Whisman
Love love love this place! I drive 35 miles one way to purchase here. I have been a repeat customer for about 5 years. Mike and crew always treat me like family. I will always support the businesses that treat me that way even if it means driving a few extra miles
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December 2023 by Amy And Daniel Capek
Been a customer with them for over a year and they've always gone above and beyond to provide satisfaction, came in today and got two new xboxes for Christmas. Phoenix helped us work everything into an amazing budget and i know I'll be returning.
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December 2023 by William Biggs
Joe and the other associates were very helpful with the purchase of a new living room suit. They got us in and out and answered any questions we had. Awesome job
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December 2023 by Patricia Boone
Best prices for quality furniture anywhere in KY! We’ve been to Lexington and Louisville both - nothing compared to the prices and quality we found at Sims Furniture. Ask for Phoenix. He was helpful, knowledgeable, and patient.
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December 2023 by Hannah Welch
We had Joe and Rachel help us and were wonderful the entire time. Even through all the questions I had! 10/10 recommend Sims!
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December 2023 by Angela Abbott
Great service. Everyone was upbeat and happy to help with my selection. Very happy with my purchase. And will always consider coming back!
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December 2023 by Josh Hendershot
Phoenix Mcqueary, was our sales representative today at Simms furniture in Frankfort he was amazingly helpful and definitely mindful of our budget! We are repeat customers and will continue to be faithful customers
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November 2023 by E Thomas
I’d rank higher but I simply cannot. This was the most frustrating experience. The first set wouldn’t fit and I’m okay with that. I went to pick something else and was there for a long time. I was told that I would be able to get it including what I kept and still be at my limit. All I was waiting on was to confirm the delivery date. Finally everything was set and good to go.Then I get a call 2 days before delivery asking for more money due to total being over the limit. I told the lady that’s not what I was told 5 days ago. She said she’d call back. The next day I get call from a guy talking about miscommunication and that I would need almost $500 more; for me to call for a limit increase. He then tells me that he couldn’t take the price down any further blah blah. FYI, there was no miscommunication, I know what I was told or else I wouldn’t have left the store 6 days prior. So I leave and go down there not in the greatest of moods but I kept it together. I looked at the set, sat on it, and the whole situation didn’t sit right with me. So I left and went to another furniture store and found something else. Great quality, free delivery (unlike $135), and warranty included. So I went back after this to tell them I’m only keeping the lamp and tables. I will not go over my limit. Funny how I’m still charged a delivery fee for a lamp and tables that I could have put in my vehicle especially since I didn’t get the couch and love seat. The best part is this time he says, “So I am able to get that price down so everything is under the original limit.” ?? At this point I’m pissed and tell him no thanks I’ve already went somewhere else. But now he’s able to do what he told me hours ago he couldn’t do. ?. I just got mad all over again. 2.5 stars
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October 2023 by Amanda Rhye
We have had great experiences with this store over the last several years, until we were delivered a TV we did not order months ago. We were talked into keeping the less than expensive TV that I am sure was being charged at a higher price, but we have quickly realized WHY we chose the other option to begin with. We are not getting anywhere near the options on apps as we were on our last television, that we were subscribed to. We were told we would have access to all of that when we chose this television. Beyond angry now.
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September 2023 by Renee Eaton
The sales team was extremely kind and helped us find a perfect fit! They had what we wanted in stock and they even stayed past closing to help us get it all loaded. I would recommend for all home furniture shopping! Thanks so much!
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May 2023 by Julie True
Service was excellent. They know their products and business. Most importantly they listened to what I wanted and were able to help me get exactly what I needed. I went in the store and was on my way home with the piece within 15 minutes. Very happy! Thank you to both of you who helped me.
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May 2023 by Eller Vitug
Had a really good experience! The people here are very welcoming and helpful! Was able to finish transaction smooth and fast. Will keep coming back here for future furnitures
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May 2023 by Jayne G.
We love Fitzpatrick's Furniture, a great small furniture store in Frankfort. If you want great service head to Fitzpatrick's; Phoenix Fitzpatrick is a great salesman; never pushy; always willing to go above and beyond to help you find what you need. Love him!
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April 2023 by Kiara Jackson
Joe, was a great big help with finding the perfect furniture for our new home in this beautiful city of Frankfort! Will be back! Well if my husband isn’t sick of me with new furniture by then. Joking moment of course :)
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March 2023 by Josh Stratton
Joe was so awesome helping me furnish my new home. He was very friendly and accommodating.Cameron and Lamont did a great job delivering and putting all the furniture together. I will definitely be a returning customer.
