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November 2023 by Timothy Gassett
These guys are the best. Heather Parker and the team have always taken care of all my maintenance on my 2015 Tundra from the first day I purchased it. Every time that I've come in I'm always greeted with a smile and open arms. Not only do they do great work but I never leave unsatisfied. Oh, they also have the best waiting area that I've ever been in complete with plenty of seating, TV with fireplace, free waters, coffee, and cookies and donuts. I will always take my vehicle to them!
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November 2023 by Rachel Nunnelley
Frankfort Toyota has provided my family with quality vehicles and impeccable service for decades. Our favorite salesperson, Skeet Tuttle, has been there for us every step of the way! She helped me purchase my first new car, a 2013 Camry, and recently helped my husband and I purchase a 2023 4Runner to accommodate our growing family. Skeet is one of our all-time favorite people and has proven to be trustworthy, efficient, personable, knowledgeable, and genuine in every aspect of the car buying process. She is one in a million! We are also very grateful for the friendly, comfortable, kind atmosphere that always greets us when we come to Frankfort Toyota. We will be customers for life!
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November 2023 by latasha norris
Our first time buying a car was such a smooth experience with Steve ! My family have all gotten our cars from Steve so I knew Frankfort Toyota and Steve are reliable. Communication is key and Steve was always Available to talk. Thank you again !
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November 2023 by John Harp
Had a great experience. Just picked up our new 2023 Gr86. Billy O was great to work with. We are very pleased.. I highly recommend this place for your next vehicle purchase.
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September 2023 by Robert Cox
I always receive excellent service work and great customer care at Frankfort Toyota. My service advisor Georgie was ready with my service order when I arrived; she reviewed the work to be performed. I waited in the very comfortable lounge with coffee and donuts. When complete I was offered a nice package of caramel corn as token of appreciation and sent on my way with a smile on my face.
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September 2023 by Ann Chaney Kalmey
After looking for a car for over a week we saw a car on Sunday sitting out front. We decided to be there when they opened on Monday. After a terrible week I walked in and asked for the oldest salesman. Lol. I didn’t want a person who might be learning and would have to get help. I wanted in and out and that’s what I got with Chris. The whole team was wonderful from my sales person Chris, used car person who evaluated my trade in and the finance person. I love my new car so far and I know if I need help Chris gave me his cell phone. ❤️❤️❤️❤️❤️❤️
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August 2023 by Daniel Hamann
My wife and I went in to purchase a new vehicle for the family and we were very pleased with the experience. Our salesman Chris Stewart was amazing to work with. Very kind and courteous. Got us into a great used vehicle with low mileage and right in our budget. Highly recommend! Thanks Chris and the rest of the staff!
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August 2023 by Nick Acosta
Great Experience! Highly Recommend! First time buying a new vehicle and working with a dealership. I was able to work with Sarah over the phone to discuss pricing and all of my options. She helped me complete my deposit and customize my Tacoma to everything I wanted. Showed up when the Tacoma arrived and was helped by Steve, who took me on a test drive to make sure everything was to my liking while showing some of the functions. Even gave me a full tank of gas! Sarah, Steve, and Dana answered any and all of my questions. Clarified and explained anything I asked. I was able to work with them to customize my Tacoma after financing and they even got some last minute things added on same day! Great People, Great Service! I’ll definitely be back in the future. Thank you all for an amazing experience!
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August 2023 by Markay Stamos
I had a very pleasant experience here with customer service! Daniel Roberts was my salesman, and he was very patient, kind, and considerate of the situation I had come in with when I needed a new vehicle. He worked with me and genuinely wanted to put me in something safe and affordable! This dealership is family owned and local. I will be recommending my family/friends/ and coworkers here for future business. They truly went above and beyond for me to the best of their abilities.
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August 2023 by Kim Penn
Frankfort Toyota is amazing and Skeet Tuttle never disappoints. Our entire family loves working with Skeet and Frankfort Toyota. They understand what their customers needs are and they go above and beyond to make sure you walk away satisfied with the purchase. They have the very best customer service from the time you pull in the lot to the very end meeting with Mr. Gaines regarding financing. Thank you Skeet and Bill for serving another family member you know we will be back!!
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August 2023 by James McDonough
Bought a Used 2020 Highlander in great shape. Good fair price. My salesman Dave Burnside was friendly , low key, and knowledgeable. He let the great product do the talking and was not high pressure. In one day he found this scarce model vehicle for me. In over 40 years of my buying cars, this was overall the best experience I have had buying a car from a dealer.
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August 2023 by Markay Colõn
I had a very pleasant experience here with customer service! Daniel Roberts was my salesman, and he was very patient, kind, and considerate of the situation I had come in with when I needed a new vehicle. He worked with me and genuinely wanted to put me in something safe and affordable! This dealership is family owned and local. I will be recommending my family/friends/ and coworkers here for future business. They truly went above and beyond for me to the best of their abilities.
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June 2023 by Isabella Baker
I just purchased a 2020 Subaru Outback through Frankfort Toyota and it couldn’t have been a better experience. I worked with Billy O’Banion who was fantastic and easy to work with. We did all negotiations online and agreed upon a price prior to walking into the dealership. They were transparent about pricing unlike other dealerships and willing to negotiate where they can. I went to Neil Huffman in Frankfort earlier in the week and quickly left after a poor experience. Billy turned the process around for me and made it enjoyable. After a test drive of the vehicle, we were in and out of the dealership within 2 hours after running some documents over to the credit union.While they did offer their financing, they weren’t overly pushy and respected the financing I had with my credit union. The price we agreed on online was applied, no questions asked. All staff were super friendly but Billy guided me through the whole process as a first time car buyer without playing dealership games. The car was clean and detailed and they gave me a full tank before driving away. The whole process was great and the staff was so nice. If we ever need a car again, we’ll definitely be back. Thank you all!
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June 2023 by Rachel
Will deal with no one else when it comes to car buying! My family has bought several vehicles from Frankfort Toyota and Chris Stewart has been the sales consultant each time. Chris is very friendly, knowledgeable & honest.If you’re in the market for a new ride, go see Chris Stewart at Frankfort Toyota.
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June 2023 by David Garrett
We recently purchased a Toyota RAV4 Prime at Frankfort Toyota,after being on a wait list for 9mo. The Frankfort Sales and Customer Service Staff was outstanding. Our Sales Representative, Keith, was strait forward in explaining the price and options. Skeet was fabulous in detailing my wife & I the intricacies of the plug in hybrid. I couldn't recommend Toyota of Frankfort more highly and look forward to working with them for many years.