Goodwill in Frankfort is a well-organized and clean store that offers a pleasant shopping experience. The store features a unique display system where items are arranged by color theme at the entrance of each aisle, showcasing the effort and passion of the staff. Customers appreciate the friendly employees, who help create a welcoming environment, and the store’s spacious aisles with items methodically grouped by category, such as glasses, electronics, and kids' items. The store has significantly improved over the years compared to older locations, with a fresh, tidy appearance and thoughtful displays. Shoppers have found a variety of items, including new and gently used goods, and some have expressed gratitude for discovering shoes and other items in their size. However, some mention that prices can be high considering donations are meant to help those with low budgets, and at times, the prices seem unreasonable. On busy days, particularly Saturdays, the store can become crowded, with long lines and no dressing rooms available. Despite this, many visitors note the store’s overall pleasant atmosphere, with a nice floral scent and friendly staff, and occasionally find good deals within minutes of shopping. Overall, Goodwill in Frankfort is praised for its cleanliness, organization, and helpful employees.
I love it they're a great place. Great employees, very families that do really good work.
December 2025
The selection was very poor but the staff are great so it makes up for it. It's messy and crowded half the time
December 2025
This is always a good Goodwill to visit. They always have new items and shelves have plenty of finds. The clothes are very good and a lot of name brands to be had. Clean store, friendly staff.
