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February 2024 by Desiree Harris
Wonderful ladies
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January 2024 by Christina Ware
They are amazing...
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May 2023 by Meghan Rooney
Heather is very knowledgeable and friendly. She also prepared my taxes very quickly and gave me the best price she could. Thank you Heather, I will definitely be back next year.
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April 2023 by Liz Muller
I have had my taxes done here for many years and the price goes up every year. The last 2 years it has gone up in total $180 though nothing has changed in my amount of paperwork. I will be using H and R block next year. I received no notice before had that the price was going up that much.
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February 2023 by Emily Jeffries
Extremely friendly and helpful staff! I will definitely be coming back next year. Diana the office cat is so sweet!
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February 2023 by Tami Young
I have experienced great service consistently over the years with Jackson Hewitt! Would and do recommend them often to my family and friends!
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February 2023 by Tony Oliver
I feel they are misleading and promote false advertisement I was pre-approved for $1,500 no fee loan upon filing my taxes and when I filed my taxes I got an email saying that I was not approved for something I was already approved for so my taxes got filed and I got nothing that they promised me in return
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January 2023 by Chelsee Hilger
Samantha was wonderful! Also, the rest of the staff as well, where their assistance was needed. I chose an early advance w/my own personal bank account & though the funds weren't immediately loaded, they came very quickly within a couple business days. I appreciate the fast advance refunds Jackson Hewitt offers & their quick speedy service in completing my return. Thanks guys!
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January 2023 by Tanya Wise
So fun! Yes, filing was actually fun! The people are very nice. Totally worth the out of town drive I have to make.
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January 2023 by Toni Brophy
Love the ladies that prepare my taxes, very sweet, knowledgeable, fast and clean
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May 2022 by Scott Goode
I ended up using the drop off service because there was only one person working. She had to answer the phone and work on other clients while securing my documents for processing. She got it all done, but, it seemed unfair to her that no one was there to help her manage in the height of tax season. She did an excellent job and even did phone questioning after hours so I know she was working hard. I would give five stars to her personally, However, the agency needs to add staff especially when it’s so close to the filing deadline.
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May 2022 by JUST ME
I called in Saturday to get my daughter's information so she can file her own taxes... Was told it would be $20... Daughter goes there to get copy was told $60 then I was called a liar, which I am NOT.. Someone doesn't just make up $20 and has cash because they decided it themselves... But whatever... Then was told "it was a FREE tax file last year" yeah it sure was ONLY BECAUSE YOU VOLUNTEERED THOSE SERVICES FOR FREE I did not ask for you to do it. How dare you 1. Throw up a free service that you volunteered to do and 2. Call me a liar.. You guys are a complete rip off anyway. Charging people $575 to do something they can do for FREE on the IRS website. I used you all for years and after this charade you have lost a customer and I will steer people away from you whenever possible. Liar? That's how you treat people.. I bet after you donate to the homeless you make a post about it to. Shame shame on you. Poor business practices... Poor management and employees.
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May 2022 by Nakeyae Street
Pro: Ms. Sharon is really good in explaining in what she is doing. The ladies here are nice and welcoming.Con: it is check and cash only which should be said up front
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April 2022 by Brenna Keller
Very nice tax preparer. She worked hard for us and explained everything she did. The cost was very expensive even with a coupon.
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March 2022 by David Stucker
We received very professional and friendly service upon entering Jackson Hewitt. Our tax preparer was also friendly and knowledgeable. It was not a chore to complete taxes this year. Our preparer met every time line goal she estimated. Would recommend your services.
