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December 2023 by Chelsea Fallis
Nicci went above and beyond to assist myself and my husband in the purchase of my wedding set upgrade. She is extremely knowledgeable, professional, and kind. Our children enjoyed having her in brief company just as much as we did. 5 stars and two thumbs up!
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December 2023 by scd656
Walked into Kay’s with $2,500 in my pocket to buy my girlfriend some nice earrings. After being totally ignored for about 15 min. I took my money and my business elsewhere, Oh. Well.
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September 2023 by Cheryl Wright
Melanie & Kelly have been so wonderful to work with at the Frankfort, Ky location! You ladies Rock!!
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July 2023 by Marvin Bright
The ladies at this location have been nothing but amazing the 10 years I’ve been shopping here. It truly is a family atmosphere with great customer service
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May 2023 by Wendell Butler
Purchased watch and necklace for birthday. Returned for sizing, and ended up having both our wedding rings cleaned. Tina was fantastic both visits, helpful and considerate. Returning customer and she ensured a future return visit!
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May 2023 by charles mays
Very delightful experience. Tena help me and my wife pick out the perfect wedding bands!
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May 2023 by Tracey Butler
Tina was wonderful! She helped me with a new watch and cleaned my wedding ring!
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May 2023 by David Silva
Great customer service 100% would recommend.
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April 2023 by Marjorie Shular
Tina was extremely helpful with my return and new purchase. Knowledgeable and professional! Will definitely be back!
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April 2023 by Caleb Tidei
Great experience getting a push gift for my wife. Tiffany and Mellena were very helpful and knowledgeable.
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March 2023 by Trish Claunch
Tina at the Frankfort KY store was very helpful and patient as I selected my upgrade set. ?
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March 2023 by Kaitlyn Robinson
I just want to share my experience that I had. When I first came in Leah made sure to help me feel comfortable with getting my ring to the correct size and making sure I knew it was going to be corrected the right way. Once we came back in to pick it up Tena and Nicci helped not only to make sure we were happy with it. Tena was quick to assist me and get me out of here. Nicci was extremely helpful when it came to helping us pick out a birthday present for our mom. They were just all overall great and professional.
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March 2023 by Sidney Edwards
Tena was so helpful today while we picked out our wedding bands!
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September 2022 by Adkins Wedding
My fiancé and I walked in today to buy a wedding ring. Waited about 20 minutes for two female employees to help other customers while one stood at a register. Then waited 10 more minutes after all other customers had left and the three employees chatted together at the register. Finally walked out without even a freaking acknowledgment. Guess it was a few thousand dollars they didn’t want to do business with. Rude and completely unprofessional.
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April 2022 by RedBeardBlue
Everything was smooth and easy! All three associates pitched in to make the experience seamless. They were very knowledgeable and took the time to listen and help us find what we really wanted. After more than an hour of browsing they were still just as helpful and friendly. Purchased a few watches and some jewelry, they packaged everything up neat and nice and offered further future assistance if needed! I am overly pleased with my experience! Thank you!!
