-
November 2023 by Kolby Richardson
My car shopping experience at Neil Huffman Honda, without question, exceeded my expectations. My salesman, Ellet McDonald, guided me through the entire process with ease and got me an excellent trade-in value for my previous vehicle. If you're on the market for a new vehicle, Ellet and his team have got you covered!
-
October 2023 by Louis Barnett
Couldn’t have asked for a better car buying experience. Neil Huffman is very blessed to have two awesome salesmen in both Ellet McDonald and Will O’Neil. Both of these guys made me feel at such ease throughout the whole process of purchasing my vehicle. Two thumbs up!Louis Barnett
-
October 2023 by Dan Moore
The last time I purchased a car (4 years ago), this Honda dealership did well. Yesterday, not good. I won't mention the name of the Sales person b/c he blamed the issue on his Sales Manager, but to summarize my complaint. I went on-line and found a vehicle that I was interested in buying. I received a text & then email on a different vehicle. I then called & spoke with a sales person. He mentioned that in the last couple of days, they sold (2) vehicles, exactly like I wanted for 5K less, due to then having low miles on them (like around 4000). The Salesman said that it would still qualify for the new vehicle low interest rate they were offering on line. While on-line, I noticed that b/c of the purchase I made a few years ago for another new Honda (same dealer), Honda had a 'Loyalty Discount' of another $1500.00. So, I was ready to buy yesterday. The sales rep emailed me the quote & neither the $1500 or the 5K was listed on it. Full prices (same as a new one with 0-50 miles on it, not over 4K). I called and asked him to resend with the correct discounts. Nothing. Called again a few hours later & was told by the Sales person that he was just a peon & that had to be done by his Manager. I said OK & asked if he could please go discuss with him or her (Manager) & send me the updated / correct quote. Well... I never received it. He did ask me to come visit them in person to completed the specifics, but I told him that I wanted the correct/ updated quote 1st. I refuse to go arm wrestle with them or anyone over prices & I was afraid, that was what would happen. Spend hours in their offices being manipulated over what should be a simple sale. For me it is simple... be honest & stick to what you say. Needless to say, I haven't heard back from anyone from Neil Huffman Honda / Frankfort. Sad thing here is that I was ready to buy a new vehicle & only found out about the demo model (with 4000 miles on it), b/c the Salesman mentioned it to me in hopes that I would make the 45 minute drive to sit down with him & his Manager. I'll just chaulk this one up as another car salesman saying and doing whatever necessary to land a sale. Be careful when you do business with them.
-
October 2023 by Bill Nash
Very pleasant experience, and easy to deal with. I was able to close the deal quickly with no hassle. I worked with Hattie and Will, they were both very professional and courthouses. I would highly recommend them to anyone that is in need of a new vehicle.
-
October 2023 by Suzanne Huff
Cody and Michael made buying trading in and buying a truck easy and painless. They listened to what we needed and wanted and worked with us. I appreciate the time they took to help find the perfect truck.
-
October 2023 by Jerry Lee
Mark and Cody are great to work with. I wasn’t really impressed with the Honda Ridgeline. So Mark took me down the street to Nissan. Prices are fair and was an easy process from start to finish. Thanks Guys!
-
September 2023 by Bruce Daniels (Opinionated)
I had the oil changed and the tires rotated on my little vehicle and they done a wonderful job they were very quick and thorough. The service guy that helped me was Nathan Eversole very helpful and very knowledgeable.
-
September 2023 by Shelly Young
Very nice experience at Neil Huffman with Cody and Jason. Cody took time to explain everything about the vehicle. We weren’t rushed or pressured. The dealership was recommended by a friend, glad we went.
-
September 2023 by John Thomas
Dylan was an excellent salesperson helped me and my wife making the buying of this car as easy as possible. John Carter did an excellent job making sure that the paperwork was the way it needed to be and was easy to fill out. Thank you everyone at Neil Huffman.
-
September 2023 by Debbie Golden
Ellet was so helpful in getting us in a new car! He answered all our questions. We will definitely be back if we ever need another vehicle!
-
August 2023 by David Greer
This was my first time doing business with Neil Huffman Honda of Frankfort. The experience went very well. I had visited some other dealerships earlier that day. Some of those experiences were good and some were rather disappointing. My wife suggested visiting Huffman Honda on our way home. I am glad she did. They had what we were looking for and the transaction went smoothly. And I'm loving my new vehicle.
-
July 2023 by Daniel McGlone
Excellent dealership!My wife and I shopped around for months and really did our research before buying a new car. We were referred to Neil Huffman Honda, and after our first communication with Ellet McDonald, I knew it was going to be a great experience. He was very helpful and answered all of our questions. He made the hour-and-a-half drive well worth it.We couldn't be happier with our Honda Odyssey Sport. It's everything we were looking for in a new car, and Ellet made the entire process easy and enjoyable. We highly recommend Neil Huffman Honda to anyone looking for a new car.
-
July 2023 by Gabby Joseph
Cody Houchin (sales rep) was so helpful when I contacted him regarding my car not starting. Kris Williams and Cody went out their way to drop my car to my location after Nathan Eversole serviced it. All three of these men were amazing. I highly recommend going to Neil Huffman to purchase your vehicle or to get your current vehicle serviced.
-
July 2023 by Gary Fields
Mark Alexander is the guy to see here. Zero Pressure, Super helpful. I worked 20 years in the car business, was so happy to find a kindred spirit. My daughter in law just purchased from Huffman Honda in Frankfort. I came in after Mark showed her what would fulfill their needs for many years to come. Zero hassle from Mark, Zero Pressure. If you dread talking to a "Car Salesman" , ask for Mark. Kudos young man. Takes a lot to impress me.
-
June 2023 by Cyndi Bowen
From start to finish this was the best car buying experience I’ve ever had… and I’ve had quite a few. Mark was absolutely phenomenal. He went above and beyond to make sure I was completely happy with everything. In a market where there’s generally a lot of pressure, I felt zero. I’m so extremely pleased with the whole Honda team that I worked with. Mark Alexander will have my business forever with any future purchases and I highly recommend that you see him too!!
