Petco is a health and wellness company focused on pets and pet parents. The Frankfort store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Their services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes. Customer experiences with these services vary. The grooming service receives strong praise, with appointments easily scheduled and reminders sent. Pets appear happy and comfortable with the process, coming out clean with well-trimmed nails. People describe the grooming as very good and recommend it. For product purchases, a customer reported a positive experience where an associate helped resolve an issue with an online sale price, providing service that keeps customers coming back. However, other aspects receive criticism. The pet adoption process was described as disappointing due to an employee's lack of knowledge and inattentiveness, leaving potential adopters without clear guidance. Regarding product selection, a visit for freshwater fish found very little available, with most stock seemingly under quarantine for disease control, though a few bettas were accessible. General feedback on the store itself is that it is okay. The company encourages savings through online shopping with in-store pickup or repeat delivery orders.
The store has what I am looking for most of the time, but I have to go to Feeder's Supply to get my pet's favorite treats. Tiny Friends Farm Lovelies Friendly, helpful staff.
March 2026
I had my dog Bacon there to be groomed and she truly enjoyed it! Thank you so much! Great job guys!
January 2026
I love grooming my fur baby has received. They are treating my Tucker really well. The only thing is that the price is really getting higher .They have always done a wonderful job with him.
