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August 2023 by Cara C
Love Planet Salon of Frankfort! Chloe is the sweetest and so knowledgeable about her craft. Listens to you as well which is so important!
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June 2023 by Madalyn White
The person that cut my hair cut it in a normal female style instead a gender nutural style. It was not a horrible cut just not 100% what I wanted.
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March 2023 by Elizabeth McCoy
I am very unhappy with this place and I haven't even had the pleasure of doing business yet. I made an appt to have my daughter's hair cut and colored. The lady (Sabrina) took my phone call. She asked what we wanted done, then took my name and credit card number. Couple hours later I had a declined charge on Amazon for 1.07. Sabrina told me my appt was Saturday. We came today (Saturday) and there was several issues. She didn't put our name down for the appointment it was under Sabrina's name. Plus she only put us down for a cut and it was for March 4th which she failed to mention. So I made a 45 minute trip for nothing. I won't be back to this location and if I find out Sabrina is trying to use my card I will prosecute to the fullest max.
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December 2022 by Amanda S.
Balayage update, yellow on top. Came back for Toning (charged for it). Process fried my hair, turned it purple and green and muddy. Waited for toner to wash out, still was awful. Reached out to the salon for a redo. Went to Amanda. She told me we would have to cut some but my hair was so long I wouldn't even notice. The cut she did left my hair super thick. Asked the next day to have it thinned and this is what I was left with...Haircut by Planet Salon Frankfort Color correction turned into this... The top stylist told me, "your hair is so long, you won't even notice" lost a foot of hair!!!!!!! Fu*jing kidding me?! They should pay for my extensions this has been traumatic to say the least!!!!!!! Been in tears daily for over a week!!!! Years of growth lost and left with the worst cut I have EVER had... idk what to do!
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November 2022 by Grace Pace
Haven is the best. She is patient with my indecisive forever changing mind….. and she still produces the best results! The girl is magic! The staff is always super friendly and attentive. I would 10/10 recommend Planet Salon for all of your hair care needs! ?❣️Services: Hairstyling
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October 2022 by Morgan L.
I had an appointment with Chloe. My hair was pretty split, thin, and unhealthy. We took 3 inches off and it made it look thicker. My hair looks and feels 10x better!! She did such a good job and is super knowledgeable. She helped me figure out as to why my hair could be so thin at the ends and I am so happy with how it looks and her help. I highly recommend Chloe for your hair!
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October 2022 by Carol Brimmer
Jess did an amazing job on my hair. She asked lots of questions and took her time to make sure to get the look and style that I wanted. Usually I tell a hair stylist and they end up giving me what they think I should have. Thank you Jess, I appreciate you and your expertise.Services: Hair highlighting
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October 2022 by Karie Higgins
Planet Salon in the best salon in Frankfort. (Really though… voted Frankfort’s Fave two years in a row and counting!) Relaxing but upbeat environment, insanely talented stylists, and a wide variety of services to choose from. They have different levels of stylists, so you get to choose which price point is most comfortable to you. I have never been unhappy with a service I have received here, and I would highly recommend this salon to any of my friends!Services: Blowouts
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October 2022 by Ally “Ali” F
I have been going to Leah at the Frankfort salon since I moved to the area last year! She is always up for my crazy haircut ideas and colors and she always does an amazing job! Her waxing skills are amazing as well! I am so happy that I found her and that she’s so fun and open minded! I will continue to trust her with my crazy ideas! Thanks for being the best Leah!Services: Body waxing
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October 2022 by Shelby Downey
My first time at the salon for a haircut was great! I saw Leah, who a friend of mine also goes to for waxing and her hair and she was fantastic! She understood exactly what I was looking to do with my hair and it came out perfect ? I’m definitely going back to see her for both my hair and waxing needs!
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October 2022 by Patricia Shea
I have Leah as my stylist. Fabulous! When Leah cuts my hair for many weeks after I have someone always comment on who cuts your hair. It can be 3-4 weeks after and they are stunned that my cut is still fresh like it was done that day. Leah has also been doing my color - Love Her To Pieces..... I would add photos but not good at taking my own pics.Patricia SServices: Blowouts
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September 2022 by Sydney Buck
I saw Megan today to get my hair cut and styled and I am SO happy and pleased. My appointment was at 11:00, it is now 1:15 and i've already had 6 compliments! 5 stars! ❤️Services: Hairstyling
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August 2022 by H K
This is mostly for Jennifer. She used to cut my hair, and I think we were close enough that I did something for her wedding. She said she could do my hair instead of paying me, but that is not what she originally told me. But that is okay. I stopped going mostly because of the booking, which was really bad about 6 years ago.Anyway, I gave another chance to this place, and I have been generally happy although the cost substantially changed in 3 months ($20->$36). I am happy for Chloe, though.I just tried to make another appointment with Chloe. Does anybody get annoyed when the booking person suggests time during working hour? We all have regular jobs! Anyway, the booking lady asked my name, phone number, and tried to get an email, saying she needed it. She also tried to get the credit card info. because she was not able to find my email address or the card info. But I have gone through this routine when I came back after a 6 years of hiatus. Should I trust a business that can't keep important information like these? Probably not.Jennifer, you may be busy, but this really needs to be straighten out.(New info.)Jessica called me twice, but that is not the point. They should consider making a change so that customers could trust their record keeping. Talking over the phone does NOT resolve the issue.(Yet new more info. 8/16/22, 6:00 PM)Jessica (sorry, not Jennifer) made a threat or two by email. I dismiss most of what Jessica (not Jennifer) wrote as baseless, but one thing needs to be noted. Chloe was nothing, but very polite, pleasant, cordial, and very talented. She gave me discounts, and I felt sorry for her. I can't praise her enough. And as I have written above, I am happy for her promotion.(Yet more info. 8/22/22, 4:53 PM)I got two more messages from Jessica (not Jennifer). I scanned, but didn't read. Just noticed two things: She encouraged to post her emails. Also, one message ended with "Enjoy your haircuts at Great Clips."Service: Haircut
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July 2022 by Shelly D.
I've been going to Planet Salon since I relocated here a year ago I had no referrals or recommendations and just figured I'd give it a go because it's just around the corner from my house. We all know how difficult it is and scary to have somebody new work on your hair, but I have been over the top pleased with their services, follow up texts and flexibility of appointments! Haven is my stylist and she does a fantastic job especially with color!
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July 2022 by Nicole R.
Both ladies were kind, but I was a little uncomfortable leaving with half of my hair cut by a second stylist after my stylist asked for help then leaving the half to my stylist to finish. (I absolutely don't mind that she asked for help, I think that's a noble thing to do) but in my humble opinion stylist cut different, which of course that's totally fine if only one person is doing the entire hair. I was uncomfortable with speaking up in the first place and found myself apologizing multiple times for asking for a few more layers, that I wasn't comfortable with speaking up again. I tend to never leave "negative" reviews (which I don't view this review as negative per say) especially when the ladies were sweet but I was a little discouraged with paying the amount that I did, having my right half cut by a different person which has more layers and texture then the left. I still left a 20% tip which I don't regret simply because she was sweet and tried, just wasn't idea experience. Blessings, Nicole. R
