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November 2023 by Mollie W.
While visiting Frankfort from Baltimore, I found the Shoe Carnival behind my hotel. I was intending to just take a walk around on a beautiful day, but ended up in the Shoe Carnival. Six pairs of shoes and deep discounts later, I was looking for room in my car to transport these babies home. Exceptional customer service by Micah. She was amazing! So helpful and charming!
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October 2023 by Mitchell R. Osborne
Stopped by here Tonite, to pick up some kicks for my Lil'girl's, Staff was very friendly & helpful. Being a single dad w/3 daughter's can be a bit overwhelming at times, so thank You Ladies/Staff at shoe carnival for helping me, meet the needs/wants of my daughter's. I appreciate it more than you all know! May God bless You All! & Thank You, Once Again!
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October 2023 by Kentucky Jenn
Just no product or hard to find product and I was not asked if I needed help finding product. So I left. Not a big deal. Just not somewhere I will shop again.Thanks.
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September 2023 by Tara Cook
Had work boots perfect for my husband and in his size. He was happy which makes me happy.
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August 2023 by MyKayla Johnson
As an ex shoe carnival employee, going into the store to shop and being watched the whole time breaks my heart. I am very unhappy with the fact that I just got into the store and I'm watching a manager get onto the headset and say"We need a walker/someone to walk around." The COLOR of my SKIN was the reason multiple employees followed me around... I bought shoes, but I am unhappy with the service, so unhappy I contacted one of my old managers at a store in Lexington to tell her what happened. She was saddened to hear about my experience..
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August 2023 by David Clem
Giving this astablishment just 2 stars because the selection of shoes is horrible went in to store hoping to find a simple pair of Blue&White Nike shoes which should be really easy to find but they didn't have not one pair of them and what Nike they did have were out dated and poor quality must be the shoes that don't sell so they being them to stores like this and try and get what they can out of them but at this store they were really overpriced wanting between 80&100 Dollars for shoes you can get for 20 to 40 dollars online so I'm pretty sure every shoe carnival is like this and reason I'm giving the two stars is that they do have a great selection of shoes for children but still a little pricey.
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August 2023 by Susie Rion
Overall, it looks nice, prices could be lower. But, Hey, all prices should be lower on everything. But it's still nice pland yes I will go
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July 2023 by Candy Caldwell
Very courteous workers and very helpful. Great prices!!
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July 2023 by Barbara Drury
Friendly staff. Was able to use my coupons
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June 2023 by Brandi Bruce
Found the shoes I needed very fast. Pleasant shopping experience.
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June 2023 by New York Mike
Great staff. Employees were helpful and happy to help.
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June 2023 by Denise Elizabeth Lewis (KneeC)
Reasonable prices, some staff members are extremely nice and the other staff seems to be unhappy at their job. Nice selection of shoes. I love their buy one get one free sales!
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June 2023 by Teresa Sanders
Have a good selection of al kinds of shoes.
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June 2023 by Kathy Edwards
Found what I needed and the cashier was a great help
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March 2023 by Morgan Benassi
I love this shoe store the customer service is always amazing and they are all so sweet. I’m always greeted at the door and have never had any problems. I typically find the shoes I’m looking for anytime I’m in there but when I can’t they always give me the opportunity to order shoes online and they get shipped super fast! The prices aren’t too bad either. Great store!
