Verizon Authorized Retailer in Frankfort, KY, Victra, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices and accessories, as well as device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's staff, including Charles, Derek, Steve, and Charlie, for their professionalism, knowledge, and helpful attitudes. They have been described as taking the time to answer questions, explain products, and complete transactions efficiently. Customers have expressed their appreciation for the pleasant and personalized service they have received at the Frankfort Verizon store.
Extremely thankful for Charles. He was patient and able to add a phone my daughter’s bought overseas (the old one died) to our existing account. She was even able to keep her old number. Thanks for saving the day.
June 2024
Charles was very knowledgeable and took time to answer my questions and explain my new phone. He was professional and didn't try to sell me items I didn't need. I highly recommend Charles. Thank you.
June 2024
The gentleman that worked with me was very professional, knowledgeable, and conducted himself in a pleasurable manner. My friend a I were very impressed with Derek. The Frankfort Verizon Store was a pleasure to visit and get my new phone. Thank you Derek for the pleasant experience.
