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November 2023 by Kimberly Mitchell
Very rude workers and they lie about when you can get refill they are very lazy people who work here.you have to wait on the phone forever for then to just hang up on you.IS THE ELECTRIC OUT At Walgreens Today!!!
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November 2023 by Destiny Leathers
Always clean, great staff and they always have what I need.
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October 2023 by Hannah Harper
literally the worst location i’ve ever delays with. i’ve been on the phone waiting for someone to answer for 14 minutes already and there’s still “more than 3 callers ahead of me”. like are they just not answering?! ridiculous.
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September 2023 by Monty Collingsworth
WOW they are horrible. I has a prescription transferred from Kroger because they didn't have it called confirmed they had it Kroger transferred it I drove over they said they didn't have it I asked them to check again and magically it was there. They told me to come back in an hour I came back in 3 hours they still have not filled it. All they had to do is put a label on it.DO NOT GO UNLESS YOU WSNT TO HAVE HORRIBLE SERVICE.
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July 2023 by Mark A.
These are the rudest, nastiest people I've ever had the misfortune of dealing with. My prescriptions were forwarded to them from Hometown Pharmacy, when they closed, without any say from me. I used Hometown since I moved to Frankfort 3 years ago. They were ALWAYS so kind & caring there about their patients. The complete opposite of the smug, nasty people at this Walgreens. They couldn't have cared less when I tried to tell them about what happened. Due to all the changes & difficulty getting them on the phone I had been out of my meds for 4 days & was experiencing severe withdrawal symptoms & was wondering why they weren't filling them. after 2 days. This was my first visit & they did things differently than I'd been used too & when I tried to figure out what I needed to do differently all she could say was that, that was a problem for me & my doctor & she hung up on me. I hoped it was only the rude lady I spoke to on the phone but when I went in the store, they were all the same. All they could say was go somewhere else in the most dismissive way possible. No problem that was my 1st & last time to go there. A word to the wise. If you care about your physical, mental & emotional health & wellbeing, go anywhere else in Frankfort for your pharmacy needs. Or wait for them to show you their true colors. Good Luck.
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July 2023 by laurie combs
My experience yesterday was ridiculous. All employees seemed to be worried about the vendors bringing in merch or the man on the phone cursing them. It was like the staff was worried about everything and everyone but the actual customers.
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June 2023 by M M
They hired a new girl who is so hateful and rude!! She won’t take information over phone she demanded at drive thru and literally kept interrupting me and calling me a liar over a fax number she demanded May 30Ith and I gave her the info over the phone june 7th she wouldn’t take it or let me speak to pharmacist but just hung up on me!! They used to have good people and pharmacists I will definitely go somewhere else. This is the 3rd time they refused to give me medication prescribed by A neurologist to help me recover from a hit n run accident!!!! They need to fire that clerk
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May 2023 by Tori Russell
the girls that work in the pharmacy are not friendly at all, and i would not recommend going there.
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May 2023 by Tim Albin
They were very helpful in fixing my prescription issue, great service at the counter. This particular Walgreens is staffed with caring individuals!
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January 2023 by Beth Masden
Pharmacy drive thru was pretty fast. There were 5 cars in front of me, but it moved pretty fast, I was pleasantly surprised..
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November 2022 by Michael Gay
The older lady at the front cashier treated me like garbage because I accidentally put my card in the chip reader instead of swiping it as she asked.I'm autistic.My social interactions are pretty scripted, and I've been conditioned to use chip readers everywhere else.Anyway, she was angrily mumbling under her breath about me not listening while working the point of sale system.When I tried to ask her a basic question about a transaction that wouldn't go through, she made it very apparent that she didn't have time to deal with me, and that I was inconveniencing her.She wouldn't let me get a word in edge wise.She simply kept interrupting me and saying that she couldn't help me until I just left, completely flabbergasted.I tried to call the store manager, but apparently I have to leave a message with this rude old bat in order to speak to them.
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September 2022 by Marilyn “Hope” Brophy
Normally a fast stop for prescriptions
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June 2022 by C Yager
Was very nice to pick up what I needed. Friendly staff.
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June 2022 by Meredith H.
The store is great, and the staff friendly. If you care about your health stay away from the pharmacy. If you must fill there check your prescription and count your pills. The pharmacy manager Rachel is nightmarish. Hello, anyplace else...
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April 2022 by Keith Blankenship
Expensive but all drug stores are
