Walgreens Photo

Most Recent Comments

• July 2022 by Shannon Reid
  Placed an order Sunday morning for 36 count return address labels. The email said the order would be ready at 4:50pm. I go into the store at 5:30 and am told they can't print the labels because the printer doesn't do a very good job. Knowing that the printer is the issue, why could I not have been notified when the order came through instead of waiting 5hrs. Then this morning I placed the same order with the east side location per the suggestion of the west side location. The order was to be ready at 11:40 but I popped by at 10:30 while I was passing just to check. The employee pulled up my order and said it wouldn't be ready for another hour. I asked if they had the capability because of my issue already with the other location. I was told no problem, they just had a lot of orders. I return at 12:15. The order still wasn't ready and I asked as to why. The employee gets the manager and after 10 minutes of no communication with me while they visibly rifle through the back, the manager comes to me and says they can't fulfill my order because they don't have the labels. Both stores need to make sure the equipment and product they offer online is working correctly and in stock. A phone call would have been the bare minimum I expect but since neither store could provide that, I will do minimal business from here on out.
• September 2021 by TheLoveMaster69 P.
  People who get in the medical field are suppose to have possess the skill of being compassionate. That's not the case with the individual I spoke with in the Frankfort, Kentucky Versailles Road location. For the past year and a half, I haven't been around too many people. Today, I received a phone call from an individual that I was around a few days ago doing the right thing by informing me that they tested positive for COVID19. I'm not upset by that at all, it happens. After this, I started researching places to go to get tested for COVID19 because I obviously want to get tested asap and get this over with as soon as possible. The individual I spoke with at the first place I went to was very polite, compassionate and informative but don't have anything open until tomorrow for testing. However, the Walgreen's location I visited sure was polar opposite. I spoke with a short, white lady with long blondish-brown, graying hair. I was wearing a mask, I have no symptoms of COVID19, I feel great. I addressed what has transpired very politely. However, instead of compassion and kindness, I was treated with total disrespect, she went well out of her way on lecturing me while on high volume, was obnoxiously rude, tried playing the guilt trip on me and attempted to humiliate me in front of at least 2 customers. I didn't need the lecture, I needed assistance. If I was on the Titanic and had to depend on this individual or a vicious shark, I'm taking my chances every time with the vicious shark. Walgreen's on Versailles Road in Frankfort, Kentucky isn't the only pharmacy game in town so I will ramble on and go elsewhere that is compassionate, polite and appreciates my business. I will never spend 1 penny of my hard earned money at this Walgreen's location.
• February 2020 by Takeyshia Lamb
  Picked my Medication and they didn’t even off to Explain how to use or if I had any questions!! The location on Pimlico
• January 2020 by Cristy G.
  Although Walgreens is very overpriced, they are convenient. This location is across from many shopping centers, which makes it very easy to quickly stop by. I frequently mobile order pictures here and have never been disappointed!