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May 2023 by Cameron Sellers
Great customer service!
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February 2023 by Christine Pawley
Hands down best place ever! Kind employees, and amazing service! I dropped my ring off one days to be sized and had it back the NEXT day! I know this isn't typical timing, but it sure was appreciated!
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December 2022 by Chrissy Alves
Received a beautiful ring as a gift that was sadly too small. Called around for resizing options and was told it would be several weeks before my ring would be returned. Called Woodridge, and was told a few days. Dropped it off and was called back SAME DAY to pick up my ring. I went too small again on the resizing (felt uncomfortable on my finger), called and the owner fixed it again, same day. And didn't charge for the second resizing.10/10 recommend.
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March 2022 by Michelle B.
This is the only place i get my jewelry now. It's nice to have my things fixed on the premises and they way i wanted it done. I've got quite a few pieces from here never disappointed.
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January 2022 by Carl Corvin
A local master jeweler who is helpful and has a variety of inventory. They can also repair your watches and size down your rings in minutes.
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January 2022 by D Whee
First time trying them for a repair, which they do in-house. Really impressed with the work...chain looks brand new. Huge selection, will be back!
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August 2021 by Brittian
Rude on the phone. Rude to people who don’t post 5/5 reviews (please, look below. It’s a good laugh). I’ll look elsewhere, thanks.Interested to see my reply. LOLReply to owner’s response: The question which you were too busy talking over me to hear was how much is a 14inch 2mm 14kt gold herringbone going to cost me on average. A question any jewler should be able to answer. Ask and you shall receive the owner says..HA. This is the exact type of care you should expect to receive from this joke of a business. Your red car example makes no sense and you’re a joke.He promises to beat any price from a mall or kiosk because he buys his jewelry from cheap, non-reputable sellers. You’re better off going to any other shop in Frankfort or Lexington.
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April 2021 by Brittian Lee
Rude on the phone. Rude to people who don’t post 5/5 reviews (please, look below. It’s a good laugh). I’ll look elsewhere, thanks.Interested to see my reply. LOLReply to owner’s response: The question which you were too busy talking over me to hear was how much is a 14inch 2mm 14kt gold herringbone going to cost me on average. A question any jewler should be able to answer. Ask and you shall receive the owner says..HA. This is the exact type of care you should expect to receive from this joke of a business. Your red car example makes no sense and you’re a joke.He promises to beat any price from a mall or kiosk because he buys his jewelry from cheap, non-reputable sellers. You’re better off going to any other shop in Frankfort or Lexington.
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April 2021 by ScienceMade Easier
Cheap jewelry purchased from non-reputable sellers. My piece has already broke and the price to repair has been quoted more than I paid originally.Try looking at Kays or Zales, much better! Ask and you shall receive
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April 2021 by Kristina Goatley
The manager took great care of me!
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April 2021 by Mike Hunt
rude owner. ask and you shall receive
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December 2020 by Leethomas Wilson
Friendly people great service
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May 2020 by Meredith Nalley
I bought some beautiful black pearl earrings and a black pearl bracelet from this store at an awesome price, and last week had some links removed from a new watch that I had not bought there. The links were difficult to remove, but the salesman (the same one who sold me the pearls) was patient, recommended how many links to remove, and then had to put one back in (little wrists). And for all that time and effort still charged me the standard price. I needed my pearls restrung on a necklace and was quoted two prices based on the way I wanted it done. The necklace was finished that night, but I’ve forgotten to pick it up so I’ll get it Monday, and I know it will be beautiful. The jeweler and the salesman know their business, and they’re charging standard prices, while providing excellent service with a pleasant demeanor. I work in a type of customer service capacity, and the salesman is excellent. I stumbled on a gem of a store, and highly recommend them.
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April 2020 by Carla Thompson snow
This place was going to give me 50 cents for a coin that i got 100 dollars out of they tried to rob me
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March 2020 by Ryan Lillpop
Last place I would try and sell anything. They won't give you anywhere close to the market price for scrap much less if they can resale the item. This place is a scam.